Samsung Galaxy ace

wilson1973
wilson1973 Posts: 420 Forumite
edited 26 February 2012 at 9:26AM in Mobiles
I got a Samsung Galaxy ace a few days ago and now I'm wondering shall I send it back as I purchased it over the net and have 14 days to decide,the phone doesn't feel that solid and most of the reviews are awful,to be honest I haven't ever had a smart phone and I can live without one I purchased it as it seamed a good deal and the phone was free it was from Tesco mobile 500 mins,5000 texts and 500mb data use I hear the battery life when charged is awful and a lot of people have sent several phones back to be repaired,I dont think I could be bothered with the stress,so can anyone tellme is there a way to switch off all the internet functions and all the parts that make it unreliable and just use it as a phone for texting and calls,or Imay have to buy a standard non smart mobile that would be reliable and just buy a sim on its own and advice would be appreciated.
If I decide to keep it how will I know which version of firmware is installed and should I upgrade to a more reliable version and how would I do this?
I have read you need the latest version of Kies installed to implement a successful upgrade,how do you do this?

Comments

  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    wilson1973 wrote: »
    I got a Samsung Galaxy ace a few days ago and now I'm wondering shall I send it back as I purchased it over the net and have 14 days to decide,the phone doesn't feel that solid and most of the reviews are awful,to be honest I haven't ever had a smart phone and I can live without one I purchased it as it seamed a good deal and the phone was free it was from Tesco mobile 500 mins,5000 texts and 500mb data use I hear the battery life when charged is awful and a lot of people have sent several phones back to be repaired,I dont think I could be bothered with the stress,
    The DSR apply only to unused goods and services. Before wondering if you should send it back, check the Returns Policy to make sure that you can send it back.
    so can anyone tellme is there a way to switch off all the internet functions and all the parts that make it unreliable
    You can switch the internet off in Settings. Don't know about other 'parts'.
    If I decide to keep it how will I know which version of firmware is installed
    Something like Settings >> Phone Info.
    and should I upgrade to a more reliable version and how would I do this?
    Google or check Samsung's website.
  • kier333
    kier333 Posts: 318 Forumite
    I used one for about 5 days after losing my galaxy s2 and have to say I found it really good, great battery life, easy to use, good strong internet conection and good for tethering. I admit its a little light in the hand but tbh did everything the s2 did, although a little slower but its so much cheaper phone.
  • OK I will think about it for a couple of days the only thing I have done is open the box I haven't switched it on yet so will be able to send it back,it's just the bad reviews that worry me
  • banger9365
    banger9365 Posts: 1,702 Forumite
    Part of the Furniture Combo Breaker
    there is nothing wrong with the ace better than HTC wildfire but thats me
    my father had a ace for 12month now nothing gone wrong with it
    you only see bad reviews and people, moaning about stuff on the net ,never any thing good

    yeh the phones not a galaxy s2 not many can match that phone but the ace is still a very usable phone and can do every thing a topend phone can do ,

    the battery life on a smart phone is no where near has good as what they call a dum phone (normal phone)they need charging every few days or every day depends how you use them ,
    i would say that the Ace and galaxy W are good phone to start with if you have never had a smart phone ,even if you have there very good phones ,
    samsung is bringing a updated version off the ACE out ,now if it was bad they would not do that
    there or their,one day i might us the right one ,until then tuff

  • I got a Galaxy Ace last week and am just starting to find my way about with it now. So far I like it but have noticed the battery needs charging more often than my previous 'dum' phone. This is probably not helped by the fact that I am obviously playing about with it while I familiarise myself with it. It's my first smart phone so a bit of a learning curve for me too. :D
  • claire07
    claire07 Posts: 667 Forumite
    Part of the Furniture 500 Posts
    Same here - I've had mine for a few weeks (first smartphone) and am still finding out what it can do. However, I'm so far really pleased with it.

    I like the look of it and find it quite solid and working out how to do things on it seems fairly straightforward. For anything more complicated I've downloaded the online manual.

    Battery life seems no worse than other people have told me with their smartphones.
  • Hi people thanks for your advice I assume the operating system will need updating as the phone has probably been in a warehouse for months lol,could anyone tell me if downloading Samsung Kies and updating phone with it has been problematic I have read many stories on net with people not being able to update with kies,do I need any supporting windows software installed befor I download kies?
    I imagine the os i would be installing would be gingerbread maybe this irons out a lot of the problems that people have been complianing about
    regards Alan
  • Guys_Dad
    Guys_Dad Posts: 11,025 Forumite
    10,000 Posts Combo Breaker
    I have a Galaxy Apollo and I have never been able to get Samsung Kies to work. CPW tell me I am in good company!!

    You don't need to update the OS yet. You are in danger of bricking it before you have really found out the extent of the version that you have on the Ace..

    What you have to do is understand the potential leap you are making. I have a drawer full of Nokias and between us, my OH and I have 3 Androids, including a Galaxy SII. I also have 2 Windows handsets that are about 4 years old.

    All Smartphones have rubbish battery life compared with dumb phones and you need to accept that you may need to charge them nightly. This depends upon use, of course, but if you can make that change in mindset, then you will have a tool that takes you beyond calling and texting.

    Now everyone has their favourite apps, but I was really pleased when my Android gave me Sat Nav and speed camera detection. Taking a photo and sending it via email was good too, as well as keeping my 2 active handsets automatically synced over the air with my Google account.

    There are hundreds more apps too.

    Now your Galaxy Ace is a good handset for its price - better than mine. My strong advice is for you to bite the bullet and get to know your handset and the Android system. Add battery saver and App Killer Apps to extend your battery life. If you don't get to grips with the Android system, you can always sell the handset and buy a decent replacement dumb phone with what you get for the Android.

    But at the end of the day, Alan, it's your call. Good luck. :beer:
  • Thanks Guys Dad, You have given me some interesting points there,have you found a way that you can update then considering you haven't been able to get Kies to work,or will you just leave it as it is ?
    regards Alan
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