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paypal has backed a scammer

just before christmas i bought what i thought was a shamballa bracelet from [EMAIL="payments@shamballabraceletsuk.co.uk"]shamballabraceletsuk.co.uk[/EMAIL], when i recived it it looked cheap and it was quite clear it was a fake and i was not happy with it.
over the next few weeks i tried to contact the seller with no luck (there phone number has been disconected, emails bounce back)
so i put a claim in with paypal as thats how i paid, last night i got an email from paypal saying that they are not going to refund me as the item I bought still works as it should.

tis means i am down £65 and the seller has got away with it
since i have put the claim in his site has been shut down.

so what do i do know how do i go about getting my money back??
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Comments

  • Crowqueen
    Crowqueen Posts: 5,726 Forumite
    If your payment was funded by credit card you could contact your card provider and initiate a chargeback.
    "Well, it's election year, Bill, we'd rather people didn't exercise common sense..." - Jed Bartlet, The West Wing, season 4

    Am now Crowqueen, MRes (Law) - on to the PhD!
  • Strapped
    Strapped Posts: 8,158 Forumite
    Just to add - these bracelets are being promoted by Groupon at the moment, I believe through the same company as mentioned in the OP, so buyers beware?
    They deem him their worst enemy who tells them the truth. -- Plato
  • meer53
    meer53 Posts: 10,217 Forumite
    Tenth Anniversary 10,000 Posts Combo Breaker
    How would you prove it was fake ? Isn't Shamballa just a type of bracelet rather than an actual brand ?
  • antrobus
    antrobus Posts: 17,386 Forumite
    meer53 wrote: »
    How would you prove it was fake ? Isn't Shamballa just a type of bracelet rather than an actual brand ?

    Shamballa is the mythical Buddhist heaven on earth, or something like that. I imagine that any old bracelet that claimed to be inspired by Buddhist teachings could be sold as a 'Shamballa bracelet'; ergo you're not going to get anywhere claiming that a particular bracelet is 'fake'.
  • Caroline73_2
    Caroline73_2 Posts: 2,654 Forumite
    edited 25 February 2012 at 5:07PM
    There is a company called Shamballa Jewels who are Danish (i think). But shamballa bracelets are just the style of bracelet.

    Original Shamballa Jewels bracelets cost thousands, did you expect real ones for £65?

    Which did the listing state? A bracelet made by Shamballa Jewels or a shamballa bracelet?
    Don't look at me, I'm irrelevant.
  • RFW
    RFW Posts: 10,503 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    If it's a UK company contact Trading Standards if they have done anything wrong they'll be able to tell you.

    I'm not really sure what you expected Paypal to do, why should they refund you. In an extreme case you and the seller could be the same person, so they could be the ones being scammed.
    .
  • Cant find the website, just keeps redirecting.
  • hermum
    hermum Posts: 7,123 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    http://frostoflondon.co.uk/category/208-onyx.aspx
    Just one place I found selling these bracelets, I'm not sure what you consider to be a real bracelet.
  • meer53
    meer53 Posts: 10,217 Forumite
    Tenth Anniversary 10,000 Posts Combo Breaker
    hermum wrote: »
    http://frostoflondon.co.uk/category/208-onyx.aspx
    Just one place I found selling these bracelets, I'm not sure what you consider to be a real bracelet.

    Just another new fad really then ? Who would know whether you paid £12k or £12 ? Not my cup of tea i'm afraid !
  • epitome
    epitome Posts: 3,199 Forumite
    edited 25 February 2012 at 9:00PM
    They are all half price now on their website
    http://www.shamballabraceletsuk.net/shamballa-bracelets.html

    It seems to me that there is no trademark "shamballa" or "shamballa bracelet"

    The word Shamballa in reference to bracelets can be used by anyone and you get prices in all price ranges as linked to in that London shop £6000 - £12000 :rotfl:, the sad thing is there are probably idiots who buy them at those prices.

    To the cheapest at a few pounds
    http://www.inspirationsofcardiff.com/apps/webstore/products/show/2769671

    You bought a Shamballa bracelet for £65 without buying it from a traceable registered business so you could not excercise your distance selling rights.

    You could sell it on Ebay....
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