My mobile's been fraudulently barred, 3 don't care

gjchester

grayme-m wrote: »

I have tried to understand from their POV. The phone was reported lost so they barred it, as anyone would expect them to do so.

I'm glad it worked out for you, but the phone belongs to the insurance company that paid out. If there was fraud it's the insurance company who have been defrauded who need to investigate, it's nothing to do with Three any longer.


Your right Three didn't care, why should they, as long as the contract is being paid they do not need to know what happens to the device that came with the contract. The device belongs to the contract holder, not Three.

robbies_gal

glad you got your money back luckily it was cc used-paypal are rubbish art getting your money back

your seller was ewrong to say he was waiting for his seller to refund him-that was not your problem and he should have refunded as soon as he received your phone