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Virgin Mobile

Caroline_Kent · 2012-02-23 13:41:21

:eek:I am having great problems with Virgin Mobile. In short: they send me texts asking me to top up my credit, in order to receive 300 free texts. I top up my credit with the required amount by the required date, but then I never get the free texts. When i email them about it, they never reply. When I call, they say they…

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John_3:16 Posts: 849 Forumite

25 February 2012 at 10:06AM edited 25 February 2012 at 10:08AM

Make a list of everything that has happened.
Times and dates etc
Then email the address below.
Be polite but fair and say how you have been treated.

[EMAIL="graeme.oxby@virginmobile.com"]graeme.oxby@virginmobile.com[/EMAIL]

The measure of love is love without measure
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