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Would you have been happy?

2»

Comments

  • paddyrg
    paddyrg Posts: 13,543 Forumite
    Happy? Thrilled!

    Name and celebrate the excellent response!!
  • ellay864
    ellay864 Posts: 3,827 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Have gone onto 'Praise' board with this - it was Frankie & Benny's in Crewe :)
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Another 'happy' vote here
  • Hintza
    Hintza Posts: 19,420 Forumite
    10,000 Posts Combo Breaker
    It sometimes isn't the value of what they offer but just their attitude and how they deal with the situation.

    Sounds exemplary to me.
  • heretolearn_2
    heretolearn_2 Posts: 3,565 Forumite
    Sounds excellent to me.

    There was a minor problem. these things can happen anywhere. They resolved it immediately in a professional and fair manner. What else were they supposed to do, according to your friend? Some people are just greedy.

    A lot of places would have just refunded the two dodgy meals. This place went beyond that for the sake of good will. I hope you'll return to them at some point.
    Cash not ash from January 2nd 2011: £2565.:j

    OU student: A103 , A215 , A316 all done. Currently A230 all leading to an English Literature degree.

    Any advice given is as an individual, not as a representative of my firm.
  • lincroft1710
    lincroft1710 Posts: 19,117 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    As you said, they dealt with the problem satisfactorily, offered you a choice of solutions, were polite, apologetic. Another vote for happy!
    If you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales
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