Santander & their FORCED overdraft??

Nine_Lives

So i applied for a preferred current account as my last ones 5% expired on Saturday.

Already being aware of other family members who had an overdraft FORCED on them & had to either change it online or go in branch if they couldn't do it online, i took a screenshot of the overdraft option on the application so that i may go in the branch & ask why i'm being ignored.

But i want to check that i've got things right, which i possibly haven't (that's why i'm asking here).

The wording on the application was "would you like an advanced overdraft facility on your account". I selected NO.

When my account goes live, i have an overdraft of £450. It wont let me change it to £0 online - i have to go in branch.


My question is - what is an "advanced" overdraft? Have i been given an "advanced" overdraft when i selected "NO" or have i been given some other sort of overdraft (sorry, an overdraft is an overdraft to me).

[Deleted User]

Forgive me for missing the point, but what's the problem with having an overdraft? If you don't want to use it, you just don't use it?

Gromitt

An overdraft is a benefit, not a punishment. Grab it with both hands.

I went overdrawn by accident with Nationwide once and got £50 of charges. It would have been 12p if I had taken the overdraft option when I opened the account.

ses6jwg

!!!!!! is the problem?

it doesnt cost you anything, its interest free for 12 months, and its VERY useful to have during the switching process in case something goes awry

if you dont want it, just go into branch and ask for it to be removed, it takes about 2 minutes and 10 button clicks.

jesus christ, some people

Rupert_Bear

I have an overdraft facility with Lloyds of £10k. However it does not mean I have to go and spend it.

I find it very useful for the odd emergency.

I get the impression the OP does not understand how an overdraft facility operates or is just being very stupid.

IrishGypsy

I think the point the OP's trying to make is that even when he specifically didn't want an OD when applying, the system gave him one regardless (hence the 'forced' part of the post and title).

I'm not sure how the online applications are processed, but it does seem strange that it'd give you an OD when you've ticked that you didn't want one. And it'll also have an effect on his credit file's future affordability calculations and DTI ratio (although not that much of an impact at £450).

The principles discussed above are sound for why it's wise to keep even a £50 authorsied OD (not sure where the 'advanced' bit is coming from), but if you're still not happy then make an official complaint to seek the answer you require.

daveyjp

If it bothers you, you can change it to £50 online. There will still be a pre-authorised limit on your account which enables you to increase an OD instantly without an application process.

If you set it to zero you will have to go through authorisation.

Nine_Lives

daveyjp wrote: »

If it bothers you, you can change it to £50 online. There will still be a pre-authorised limit on your account which enables you to increase an OD instantly without an application process.

If you set it to zero you will have to go through authorisation.

Incorrect.

I've been able to drop other accounts to £0 online no bother.

My gf tried this & was told you can do it to £50 only online. She told them they're liars as she knew i'd gone to £0 no bother.

They then admitted you should be able to go to £0 online & whoever said £50 only was wrong.

It seems i now have the same problem she did - but it wont let me drop to £50.

Reason being - apparently £50 "exceeds" my allowable limit.

But £450 doesn't.:rotfl:

u704446

Well said K_P83 ! :T:T:T

Rupert_Bear

K_P83 wrote: »

So i applied for a preferred current account as my last ones 5% expired on Saturday.

Already being aware of other family members who had an overdraft FORCED on them & had to either change it online or go in branch if they couldn't do it online, i took a screenshot of the overdraft option on the application so that i may go in the branch & ask why i'm being ignored.

But i want to check that i've got things right, which i possibly haven't (that's why i'm asking here).

The wording on the application was "would you like an advanced overdraft facility on your account". I selected NO.

When my account goes live, i have an overdraft of £450. It wont let me change it to £0 online - i have to go in branch.


My question is - what is an "advanced" overdraft? Have i been given an "advanced" overdraft when i selected "NO" or have i been given some other sort of overdraft (sorry, an overdraft is an overdraft to me).

It seems to be you are just a moaner and your subsequent replies confirm this. Not sure why you are so bitter. Perhaps something you ate perhaps! Grow up!

Nine_Lives

u704446 wrote: »

Well said K_P83 ! :T:T:T

Sorry, i'm not after this getting dragged out any, but this was just the end result of seeing that sort of attitude all over MSE. Thankfully there are SOME helpful people.

If i can't help someone, i step out of the thread.
Yes i had an attitude in that post, but you'll also note that i never go to anyone with attitude, even in "real life". I am with others how they are with me & i employ that policy throughout life. Some wont agree, but that's life. I tried the "treat others how you'd like to be treated" and i became a doormat. It didn't work. So i have a different approach.

I don't get why (ses6jwg especially) needs to immediately come in with an attitude. I didn't go to him/her with one.

It's also frustrating when the question gets ignored. I'm seeing it a lot in threads - not just mine.

I fully expect those to come back with their reply, but in all honesty, i can't be bothered with it. I've said my bit. I just don't see the need in THIS when it can be so easily avoided.