contract phone suspended service

doom

Hi all,
I have a T-Mobile flex-t contract phone and if I am two weeks late in paying the bill they cut off my service. I can still recieve calls and texts but can't make any - I can't even use my free allowance !!! Even when I pay it takes them 3-4days to connect again.:mad:

They're probably allowed to do this but I can't find my T & C 's, just to check. Does anyone know if they definately are or are not allowed to do this ????

My argument is that as I'm in a contract they will definately get their money, but by cutting me off they aren't providing the service that they are contracted to. Any help ???
Thanks

Edinburghlass_2

You seem to have kind of a flimsy arguement there. You say that as you are in a contract they will definately get their money but in fact they haven't and it appears you still haven't paid?

Anarchist

Is this a joke post?

jrrowleyws

lol, You dont get anything for nothing, I'd cut you off if payment was a few days late!

Technically you not paying your bill means youve broken the contract anyway, so they can do what they want. Even terminate the service completely

TimmyP_2

Yep, I'd say you were in breach of contract as you've not paid the invoiced amount by the due date. Why would they let you keep running up bills / using flext allowance if they weren't being paid?!

If you ring up and pay via a debit card they will normally re-connect you within a matter of minutes.