Clarks Flashing Shoes!

mauly_2

My son has had a pair of clarks flashing light shoes for about 5 months and has worn them on a daily basis.. Yesterday one of the shoes stopped working (battery or Light?) and as its sealed I'm unable to replace!! Do I have a right to ask for repair or replace? Id probably feel cheeky asking for either because he's due a new pair in a month or so... but £30 is £30 and we plan to use them again...

Cheers..

fluffnutter

You could try I guess. Personally, I'd just put up with one flashing shoe for five months - they still function as shoes. Can he even see them flashing? The novelty's probably worn off by now

Tigsteroonie

fluffnutter wrote: »

You could try I guess. Personally, I'd just put up with one flashing shoe for five months - they still function as shoes. Can he even see them flashing? The novelty's probably worn off by now

The visibility of the flashing lights is actually a valid point - on our toddler's shoes, they are on the outside of the heel. Andrew can only see them when the shoes are off his feet, he's not flexible enough to bend back and see them flash when he's wearing them!

fluffnutter

Tigsteroonie wrote: »

The visibility of the flashing lights is actually a valid point - on our toddler's shoes, they are on the outside of the heel. Andrew can only see them when the shoes are off his feet, he's not flexible enough to bend back and see them flash when he's wearing them!

Yeah, that's what I thought! It's the idea of flashing shoes that kids like. I guess if they're walking somewhere dark with ground level mirrors they might be able to see them, but how often does that happen?

I think five months' daily use for a pair of shoes that the little boy's probably forgot even flash is fine. I wouldn't bother asking for a replacement (unreasonable request given they've been used every day for five months) or a refund (which would be partial anyway).

pinkshoes

Only one of my DS's flashing lights work on his Clarks shoes, and the only time he can see them is when he's in his car seat and it's DARK outside, and he kicks the seat repeatedly.

VERY annoying, so no more flashing shoes!

ThumbRemote

fluffnutter wrote: »

I think five months' daily use for a pair of shoes that the little boy's probably forgot even flash is fine. I wouldn't bother asking for a replacement (unreasonable request given they've been used every day for five months) or a refund (which would be partial anyway).

For the sake of completeness, it's worth pointing out that the OP is probably entitled to some form of refund (even if partial), repair or replacement.

A fault in an item under 6 months old is assumed to be inherent - the manufacturer would have to prove you had misused the shoes to cause the fault. Daily wear is not classed as misuse.

Personally, for an expensive pair of shoes from a retailer that markets itself as selling high quality products, I'd probably pop into the shop. If nothing else you might be able to get 10% off the next pair of shoes as a goodwill gesture.

Lip_Stick

fluffnutter wrote: »

You could try I guess. Personally, I'd just put up with one flashing shoe for five months - they still function as shoes. Can he even see them flashing? The novelty's probably worn off by now

But, it's like an item of clothing, say a hoody that has a logo on the back. The wearer can't see it. I agree with you about the novelty wearing off... well it does until they need a new pair of shoes.

gatra_2

We have the same prob now jan we bought a pair last sept and after about one month one stopped working but today it started flashing once more, but not working as well as the other, I'm fed up with paying out £30 a time just for school shoes but most other makes don't even last a term as they fall apart.

Why don't they make them so you can change the battery?

Hintza

gatra wrote: »

I'm fed up with paying out £30 a time just for school shoes but most other makes don't even last a term as they fall apart.

Why not just pay the extra you are paying for a gimmick on a decent pair of Startrite shoes or as an alternative Toughees shoes which have started coming in from South Africa.

Even Startrite only guarantee their shoes for 3 months, however Toughee have a 6 month fair wear and tear warranty.

OlliesDad

ThumbRemote wrote: »

A fault in an item under 6 months old is assumed to be inherent - the manufacturer would have to prove you had misused the shoes to cause the fault. Daily wear is not classed as misuse.

However it could be fair wear and tear. I would argue that a battery powering a bulb daily for 5 months would be deemed reasonable.

jo29154

Has he not outgrown these shoes, maybe get his feet measured and buy a new pair. My sons feet grown half a size about every 4 months so i would think they have done you well