Co-op bank questions

dojoman

Rochdale_Guy wrote: »

Anyone getting a "parts of this site are insecure" message when going to the Co Op bank homepage in Google Chrome?

Only happened since Google Chrome did an update without me knowing

Bit worried about entering my online details!!!!!

Yep I am getting it also but just ignoring it and logging on as usual.

BaldEagle

joe134 wrote: »

Hi, Can I intrude on the thread please. Just opened an A/c with Coop, and want to know best way to pay in cheque/money @ post office?
Just had my debit card and been following this thread.In the same boat.Any advice would be grateful please?

Same boat as Joe - just opened account and received debit card over the weekend. Can see you can pay cash over counter at the Post Office.

My question is: Do you need your PIN to do that or just present card?

PIN not received yet...

Florence22

Hi BaldEagle,

You'll need your pin to pay in at the post office.

I received my pin over a week after the card! I called the co-op to see where it was and they said they'd "send a reminder".
The pin arrived the next day and the 2nd request pin arrived 3 days later!
I was told not to worry as the second pin was the same so if the first one arrived in the meantime to use it.

kepar

Florence22 wrote: »

Hi BaldEagle,

You'll need your pin to pay in at the post office.

I received my pin over a week after the card! I called the co-op to see where it was and they said they'd "send a reminder".
The pin arrived the next day and the 2nd request pin arrived 3 days later!
I was told not to worry as the second pin was the same so if the first one arrived in the meantime to use it.

No you don't, you only need a pin to withdraw money. To put money in you just put your card in the reader.

Florence22

Ooooops sorry - my mistake!.......must re-read instruction leaflet!

Ineedaname

I thought you also needed to take your paying in book with you and the paying in envelopes marked Post Office!

wayforward_2

i pay in quite a few cheques and whilst the post office method is convenient it takes approximately 3 extra days to clear the money. My nearest branch is a 40 minute drive away for either Co-op or Britannia so this can be a bit of a pain.

I too have found the online takes a few days to update but this isn't really a problem.

We run two accounts - one for bills and one for spending. On the day that we get paid a regular payment automatically sends our spending money to the spending account. Only problem we have had is that we also have a standing order for daughter's allowance going out on the day after and if the payday falls on a weekend the standing order goes out before the transfer in. I have had several discussions with customer service about this as it isn't the case with payday and direct debits - that all works fine. Think it's just these particular type of payments that don't gel so now we know the problme i've had to change daughter's allowance day to 3 days later to make sure it never happens!

Apart from that i have been really happy with co-op and don't see any reason to change at any point in the future!

kepar

Ineedaname wrote: »

I thought you also needed to take your paying in book with you and the paying in envelopes marked Post Office!

Basically as you get a receipt, that will cover the deposit to your account..

The only time I use the paying in book is when I pay in a cheque and send a slip in the envelope.

When you pay in cash it automatically gets credited to your account,

That is why the CO-OP is so good, because you do not need a local branch if you have a post office nearby.

Ineedaname

Of course, forgot the paying in book and envelope was to ensure cheques physically get sent direct to the Co-Op. Cash will go electronically.

Bluebelle72

Wayforward mentions Brittania, can you make cash or cheque payments into your co-op cashminder acc via Brittania as well as the post office? If so how many days for the cheque to clear? :beer: