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Carphone Warehouse pocketed my money

Watch out if you have a mobile billed through the Carphone Warehouse and end your contract.

I ended my contract with them in January and moved to T-Mobile. Because they bill a month in advance there was a credit left on my account.

I was expecting a credit back to my bank account, or a cheque, but nothing arrived.

I spoke to them, unless you call them to ask for the money back, they will keep it!

In my case it was about 12 pounds.

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