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Am I allowed to put not checked on the RM PDA ?

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Hi all,
I've been having a bit of an issue with my postie.
It has always been my belief ( I thought I read it on here ? ) that it is a good idea to put not checked on the electronic PDA and initials when signing for parcels.
He's not happy with this and today I recieved a letter from his boss that this is not acceptable and it needs to be a signature .
If this happens in the future they will deem it undeliverable and return it to sender.
I just wondered if anyone knew where I stood on this matter or any advice.

Many thanks
«1

Comments

  • bris
    bris Posts: 10,548 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You have the same rights whether you check it or not, so putting not checked on it makes no difference and is pointless.
  • Am I not signing to say that the packing and contents are in good order , therefore if I open it later they can say " well you did sign to say its ok "
  • bris
    bris Posts: 10,548 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Am I not signing to say that the packing and contents are in good order , therefore if I open it later they can say " well you did sign to say its ok "
    But they can't do that, it's against your statutory rights. regardless of any doorstop inspection. The law states you have reasonable time to inspect the goods, without the pressure of inspecting them on delivery, so you can do it in your own time.
  • Ok thanks for taking the time to reply buddy.
    I've been searching everywhere for the link on here but to no avail so far.
  • bazzyb
    bazzyb Posts: 1,586 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Am I not signing to say that the packing and contents are in good order , therefore if I open it later they can say " well you did sign to say its ok "

    Some couriers have a declaration similar to this, and then refuse any claims for damage if somebody has signed for it. With Royal Mail, you are simply signing to confirm receipt.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Hi all,
    I've been having a bit of an issue with my postie.
    It has always been my belief ( I thought I read it on here ? ) that it is a good idea to put not checked on the electronic PDA and initials when signing for parcels.
    He's not happy with this and today I recieved a letter from his boss that this is not acceptable and it needs to be a signature .
    If this happens in the future they will deem it undeliverable and return it to sender.
    I just wondered if anyone knew where I stood on this matter or any advice.

    Many thanks

    you are required to provide a name
    the postie should be inputting that
    and sign it
    buying from ebuyer?
    you are signing to say you have the item,not that it is the correct contents nor that they are in acceptable condition
  • Most couriers take the signature as simply to say that you are accepting delivery of the goods and that the liability for their care now passes to you. Prior to signing for the goods, then they are still technically in the care of the courier & so they may say that no you cannot open the package until you sign for it & accept delivery.

    The details you seek can be found in the OFT's guidance on the Unfair Contract Terms legislation, a copy of which can be found here: http://www.oft.gov.uk/shared_oft/reports/unfair_contract_terms/oft311.pdf. This states:-
    Terms requiring that the goods are accepted as satisfactory on delivery, or imposing unreasonable conditions on their return.
    Consumers have a right to a reasonable opportunity to examine goods and reject them if faulty. In the case of complex goods, a reasonable opportunity to examine means a chance to try the goods out. Consumers cannot legally be deprived of this right by being required to sign 'satisfaction' notes on delivery, or by being required to return goods in a way that may not be possible – for example, in disposable packaging that they are likely to discard after opening.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    The_Pedant wrote: »
    Most couriers take the signature as simply to say that you are accepting delivery of the goods and that the liability for their care now passes to you. Prior to signing for the goods, then they are still technically in the care of the courier & so they may say that no you cannot open the package until you sign for it & accept delivery.

    The details you seek can be found in the OFT's guidance on the Unfair Contract Terms legislation, a copy of which can be found here: http://www.oft.gov.uk/shared_oft/reports/unfair_contract_terms/oft311.pdf. This states:-

    its not a technicality with RM,its law.
  • Thanks for replying everybody ,
    So are they actually right in that they can refuse to deliver if i do put unchecked on the screen.
    I want to sign to say received but also put a not checked mark there.

    For all they know i could sign as micky mouse , i just feel that they are being a bit awkward not accepting initials and wanting a full signature.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Thanks for replying everybody ,
    So are they actually right in that they can refuse to deliver if i do put unchecked on the screen.
    I want to sign to say received but also put a not checked mark there.

    For all they know i could sign as micky mouse , i just feel that they are being a bit awkward not accepting initials and wanting a full signature.

    put mickey mouse if you like.RM deliver to addresses. since you have decided (despite advice given) you want to do it.sign what you like,however don't be surprised when your delivery is refused.
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