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Is there a limited timeframe for performing a chargeback on a transaction?
Comments
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Not quite the same situation but I had to claim back a portion of an ISP subscription when they folded - the original transaction was just over a year prior to my claim - no problems.0
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King_Of_Fools wrote:Unless your credit card also has travel insurance (not many do) then this would not be covered as the agent has fulfilled their side of the contract. Even if it did have travel insurance it would not be a chargeback but a claim on the insurance. Did you also purchase insurance with the holiday?
Now, if the travel company went bust and you could not go then you could claim against the credit card company.
Thanks for the reply KOF. We didn't purchase travel insurance through the agent. We would have done that seperatly.
I'm sure they must get calls everyday about cancelling as booking so far in advance will cause inevietable unforeseen changes. I'm very happy to pay any administration fee related to cancelling but can ill afford to lose £480.
Still it's not their fault but I'll hang on in there and try and get something back.0 -
tonydee wrote:Thanks for the reply KOF. We didn't purchase travel insurance through the agent. We would have done that seperatly.
I'm sure they must get calls everyday about cancelling as booking so far in advance will cause inevietable unforeseen changes. I'm very happy to pay any administration fee related to cancelling but can ill afford to lose £480.
Still it's not their fault but I'll hang on in there and try and get something back.
Whether or not you bought travel insurance from the travel agent, make a claim on your travel insurance.
I don't think you have a legitimate charge back right here - the service was provided/available, but you elected not to use it. Therefore, the only route open is to seek some goodwill from the travel agent or holiday company - or claim on the insurance.
Sorry0 -
tonydee wrote:Thanks for the reply KOF. We didn't purchase travel insurance through the agent. We would have done that seperatly.
I'm sure they must get calls everyday about cancelling as booking so far in advance will cause inevietable unforeseen changes. I'm very happy to pay any administration fee related to cancelling but can ill afford to lose £480.
Still it's not their fault but I'll hang on in there and try and get something back.
Whether or not you bought travel insurance from the travel agent, make a claim on your travel insurance.
I don't think you have a legitimate charge back right here - the service was provided/available, but you elected not to use it. Therefore, the only route open is to seek some goodwill from the travel agent or holiday company - or claim on the insurance.
If you don't have insurance - learn for the next time! Always have coverage when you purchase your holiday.
Sorry.0
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