Hijack this

randm

removed for privacy

randm

c.charge total 583640

peak 609896

physical memory total 514124

randm

computer not recognizing printer, 3 attempts to get it to recognize external hard drive, not recognising when router cable unplugged. sound gone.

randm

hi , i am down to task 4 after 7 hours malware search!
i am unable to remove rapport. a box pops up saying that windows installer could not be accessed.(usually because of safe mode or not correctly installed).

any help on this one please?!!:D

randm

carried on regardless of not being able to remove rapport..finished all tasks though didn't remove any software etc as don't know whats what ! final hijack.

waddler_8

randm wrote: »

....after 7 hours malware search!

7 hours!? You should have just used the quick scan option. The full scan is unlikely to find any active malware over the quick scan that can harm the system or effect performance.

The logs looks fine.

EDIT: Cross posted with the new log.

O23 - Service: InstallBrain Updater Service (InstallBrainService) - Unknown owner - C:\Program Files\InstallBrainService\InstallBrainService.exe

What've you been installing?

• Open HijackThis.
• Click on the Open the Misc Tools section button.
• Look under System tools.
• Click on the Open Uninstall Manager... button.
• Click on the Save list... button.
• It will prompt you to save it. Save it in a convenient location, By default it's named uninstall_list.txt.
• Notepad will open. Post this log.

randm

ha, ha:rotfl:!!! i just did what i was told in the main post!

commit charge total 320000

commit charge peak 396976

physical memory 514124


(means nothing to me!)

randm

waddler_8 wrote: »

7 hours!? You should have just used the quick scan option. The full scan is unlikely to find any active malware over the quick scan that can harm the system or effect performance.

The logs looks fine.

EDIT: Cross posted with the new log.



What've you been installing?

• Open HijackThis.
• Click on the Open the Misc Tools section button.
• Look under System tools.
• Click on the Open Uninstall Manager... button.
• Click on the Save list... button.
• It will prompt you to save it. Save it in a convenient location, By default it's named uninstall_list.txt.
• Notepad will open. Post this log.

waddler_8

InstallBrain Updater Service

Control panel > Add/remove programs and uninstall it.

closed

I'm intrigued where this installbrain is coming from, it keeps appearing when people follow the guide, what did you install today?


commit charge going down should mean it is faster?

did you follow the ctfmon instruction for all user accounts on the machine?

http://www.trusteer.com/book/xp-users-uninstalling-rapport-using-safeuninstall-utility

stop adobearm, quicktime, messenger, ctfmon running at startup using msconfig

waddler_8

closed wrote: »

I'm intrigued where this installbrain is coming from, it keeps appearing when people follow the guide,

A "recommended download(?)" from one of the cleanmem mirrors perhaps?