Where to buy a basic laptop

robmar0se

Humphrey10 wrote: »

Is John Lewis a resonable place to buy a laptop from? I know it will be more expensive than buying online, but it's for my mother and she isn't sure what exactly she wants in terms of screen size etc so seeing them in a shop would be best, and the customer service is good in John Lewis.

She wants one for writing documents, checking email, printing, maybe watching iPlayer, and for games like scrabble (so not fancy games requiring a high-end machine).

Am I right in thinking that any laptop would be capable of this?

To your last question, probably yes, although some are "more equal than others"!

As its for your Mum, I would go to somewhere which has a reputation for good service, and perhaps good warranty tradition. most online stores will do next day delivery.

JL has an excellent reputation for service plus they are giving a two year warranty on most items. PCWorld is an obvious choice, but their post sales support can be problematic. I have found my local Staples better than PCW. Amazon can do next day delivery and their post sales support is also good.

In terms of which make, avoid the very cheapest end, makes like Advent/Pachard Bell, are more troublesome than others - I have found Samsungs excellent, in fact have yet to have a problem with any that we have supplied.