Are banks clamping down on the £1k transfer?

Nine_Lives

BoGoF wrote: »

Didn't say I had the answers but then I'm not the one who said I would have a few choice words when in branch then change my mind........

Plus my calls to 0845 numbers are free at evenings & weekends with BT....as are most peoples.

we're not with BT.

callum9999

K_P83 wrote: »

Please explain.

Jim says he worked for the fraud squad, AND what i and many others are doing is a FORM OF money laundering. Such as speeding is one form of a motoring offence, just like driving under the influence is - both are illegal. So is what i and others are doing ... illegal (being as jim says it's a FORM OF money laundering, just like speeding & drink driving are 2 forms of motoring offences)?

I'm not saying anyone is right or wrong, i'm just trying to understand. All i know is i don't want to get pulled for the sake of £5 a month here & there.

Money laundering doesn't mean "moving money" - it is the concealment of illegally gained money. What you are doing is not money laundering, ergo you will be fine. I misread what they wrote (presumably they just misphrased it - unless I have a fundamental misunderstanding on how this works?), but you aren't doing anything illegal no (well, lying to the relevant banks that those are your main current accounts is a bit iffy I guess, but nothing like money laundering!).

The point is that the patterns of money movement you are making is a similar pattern to someone who may be money laundering. The banks system may therefore flag it as suspicious activity for a human to then review - and in a day or so it will probably just be released.

mr_fishbulb

worried_jim wrote: »

I previously worked for a Bank's fraud dept and this is known as "cash cycling" a form of money laundering and would be reported as suspicious account activity, I would caution anyone against doing this, no matter how innocent you think it may be.
Banks have specific software to look for this behaviour and it is easily flagged.

I think there must be other triggers in place for this. Otherwise, with the amount of people on here regularly cycling money on here I would expect a hell of a lot more "the bank closed my account" threads.

Plus you could have worded your reply slightly better. Whilst money launderers chain money through different accounts to help hide its origin, a non-money launderer doing it is not doing anything wrong (although they could set off alerts set to look for this type of activity just in case it is money laundering).

So the "no matter how innocent you think it may be" part is actually incorrect as if you are not money laundering then you are innocent.

jackjones01

Has anyone actually answered your question yet K_P83? you know like an A to B answer?

samwsmith1

When Santander blocked my account, I phoned them up as soon as I received the letter they sent my. (Blocked for sending £1000, same as you)
But they didn't remove the block so a few days later I tweeted along the lines of "So, @santanderuk still won't let me access my own money." (After calling them again)
I then got a reply from their media relations team asking me to email them the details, after a few hours I got a call from someone in the CEOs office who called the fraud department and got the block removed, she called back a couple of hours later to confirm it had been removed and offered me £30 for the inconvenience caused.

If you get no look with the branch I suggest you tweet them.
https://twitter.com/#!/santanderuk

rb10

I had a similar issue when transferring money out of Santander. Like with you, K_P83, it was with a transfer to a new payee.

I phoned 01908 237963. They confirmed with me that the transaction was genuine, and unblocked my account. Total time around 10 minutes, no issues, very easy.

Definitely best to give them a ring. I doubt the branch will be able to do anything themselves (it's an internet issue, not a branch one), so they'd only phone up the same place.

Biggles

K_P83 wrote: »

Jim says he worked for the fraud squad

No, he just said he used to work in a bank.

poppasmurf_bewdley

K_P83 wrote: »

Getting really Peed off with this now.

The gf's account has been blocked. I think from Monday just about everyone in this household has had their Santander account blocked.

What's the solution? Call an 0845-empty-your-account number to get it unblocked. Why should we have to pay to transfer our money when other banks don't charge?
Santander, or even some members here, will argue that you're not charged. Well, unless i get refunded the phone call, what is that? It's an indirect charge!

So a trip to Santander tomorrow to get this account unblocked. While there i'll have a few choice words myself. We have £35k between my partner & I with Santander, with another 10+k likely to go to them in the new tax year. Unless they stop playing silly games, this will all be removed.

Try using

www.saynoto0870.com and look up either a freephone or 01/02/03 number.

Or stop using one of those telephone companies who are too money grabbing and not offering free 0845/0870 number calling.

MoneySaverLog

poppasmurf_bewdley wrote: »

Try using

www.saynoto0870.com and look up either a freephone or 01/02/03 number.

Or stop using one of those telephone companies who are too money grabbing and not offering free 0845/0870 number calling.

Some companies have got wise to this and now have changed their numbers to 0871 or 0844 which are not included in the vodafone package for free calling to 0800, 0845 and 0870.

Nine_Lives

What a bloody carry on today with Santander.

Went into the branch to remove the gf's overdraft. I thought i'd stay on good behaviour & say nothing. She asked to remove the O.D & this woman looked at her like she had 2 heads & started talking down to her. You do know it's free she says with a bit of attitude. Yes i want it removed. Why do you want it removed the woman asks. Because i don't use it my gf says. This woman kept on at my gf about it as though my gf had just commited a murder & was trying to get off the hook.

In the end i got sick of it & chipped in. I asked if there was a problem with the request because it was a perfectly reasonable one & why the barrage of questions.

Overdraft was then removed.

Then my gf called to get her internet banking unblocked. What a carry on that was. The chap wasn't for letting her in. I asked for permission to discuss, but unsurprisingly they wouldn't allow her to put me on (worth an ask at least). The guy was getting real short with her (was on speakerphone so i could hear). She had to call back, get another chap with a better attitude who asked the same questions but allowed her access unlike the first guy.

worried_jim wrote: »

I previously worked for a Bank's fraud dept .

Biggles wrote: »

No, he just said he used to work in a bank.

I actually think you should read a post before replying, because it was the very first thing he said in his reply.
He didn't "JUST" say he worked in a bank. This could be anything from front desk CS to the tills, to the mortgage advisor section, to the savings advisor and so on. "Working in a bank" is vague. Jim SPECIFICALLY said he worked for the fraud squad, or if you want to be precise, his exact words were "fraud dept".
So i was actually correct in what i was saying.

jackjones01 wrote: »

Has anyone actually answered your question yet K_P83? you know like an A to B answer?

Directly, no i don't think so really. Everyone just expressing their views on Santander it seems, although i was not directing my complaint solely at the feet of Santander - after having experience with Halifax also.

poppasmurf_bewdley wrote: »

Try using

www.saynoto0870.com and look up either a freephone or 01/02/03 number.

I tried that. It used to be a great site, but more & more i find no 0800 numbers listed, or if there are some, then they're not for the dept i want. I try calling anyway hoping they'll "put me through" but they just give me a number & tell me to call it.

Or stop using one of those telephone companies who are too money grabbing and not offering free 0845/0870 number calling.

I'm not the bill payer i'm afraid.