Anyone knows about IKEA kitchen interest free payment plan?

Plumstead

Hi,

Is it straight forward to apply? Whats the process like?
Do I need to do several visits or can I pick my kitchen up and sign for finance in one go?
Do I need to bring any papers with me (ID..etc)?
Is it open for everyone or subject to credit checks? I have a "fair" credit check and last time I tried to get double glazing on finance (about 4 months ago) I got declined as not enough credit history..!

ic

It reads to me as though it works just like any other store card - essentially apply and be accepted on the day. I did apply for a card with them years ago in order to get a gift voucher they were giving away at the time - that was all handled in store before I went to the till.

http://www.ikea.com/ms/en_GB/customer_service/ikea_services/finance.html

chanie

OMG, I had huge problems with getting an IKEA kitchen.

Originally we wanted the finance, but remembered to late, so we decided to pay in full at the till. At the time, we were told to pick up the wine rack from the shopfloor. We couldn't find it nor could the staff. I was told to call up customer services the next day. Because they couldn't locate one anywhere, this meant we needed to make some changes to our plan and this meant getting a refund and reordering.

Anyway, it ended up taking me 2 months to get a refund as you can't call the store, you have to call the Customer Services Centre, who would then contact the store, but nobody from the store would call me back.

Most of the kitchen fitters I spoke to didn't want to fit IKEA kitchens. Apparently (if i've got this right, although I could be wrong) most 'normal' kitchens are free standing and then fitted to the wall, whereas with IKEA kitchens, they are fitted directly to the wall (which I think can cause problems if your walls aren't straight).

Also, most of their kitchens are their own sizes so if you wanted to get for example, a sink from Homebase, it might not fit.

I ended up going to Homebase. I thought IKEA were going to be cheaper, but by the time Homebase added on all of their discounts, it was the same price and a much better service as I could talk to somebody in store.

Plumstead

Hi.

Thanks both for your replies. Chanie I've had problems with Ikea kitchen "designer" as well and have found Ikea very lax and unhelpful in getting back intouch. Your experience is actually what worries me if I go with Ikea....
I think I'll also have a look at Homebase

chanie

I used the kitchen planner myself, which I found easy to use. We did go into store and ask one of the staff to re-do it for us to check everything was correct. To give IKEA credit, this guy was amazing and really knew his stuff and did make some positive changes to the plan. However, he only worked 1 day a week and I suspect that the other staff who do the kitchens probably weren't as clued up.

I used to work in Homebase (before they did kitchens) so I went back to a store where I knew the staff and she made some really good suggestions.

My tips:

Make sure your wall units are deep enough. Some of the smaller ones won't hold large dinner plates, which could limit where you store things.

Don't get a 'gloss' worktop. The guy in B & Q told my Mum that they mark really easily.

Go for a 'brushed steel' hob. Mine is shiny and its a nightmare to keep clean as you can see marks on it. My Mums is stainless steel and hides it really well.

Don't go for one of those 'double ovens'. The lady at Homebase told me that if you are cooking a big chicken or a turkey, it may not fit.

Hunt around for the accessories. I got my Units from Homebase, but the sink was half the price in B & Q and I got my handles cheaper as well.

katejo

chanie wrote: »

I used the kitchen planner myself, which I found easy to use. We did go into store and ask one of the staff to re-do it for us to check everything was correct. To give IKEA credit, this guy was amazing and really knew his stuff and did make some positive changes to the plan. However, he only worked 1 day a week and I suspect that the other staff who do the kitchens probably weren't as clued up.

I used to work in Homebase (before they did kitchens) so I went back to a store where I knew the staff and she made some really good suggestions.

My tips:

Make sure your wall units are deep enough. Some of the smaller ones won't hold large dinner plates, which could limit where you store things.

Don't get a 'gloss' worktop. The guy in B & Q told my Mum that they mark really easily.

Go for a 'brushed steel' hob. Mine is shiny and its a nightmare to keep clean as you can see marks on it. My Mums is stainless steel and hides it really well.

Don't go for one of those 'double ovens'. The lady at Homebase told me that if you are cooking a big chicken or a turkey, it may not fit.

Hunt around for the accessories. I got my Units from Homebase, but the sink was half the price in B & Q and I got my handles cheaper as well.

By double oven, do you mean an oven with a separate smaller one with grill above? the ones i have seen on display looked a reasonable size.