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Adding Family to Vodaphone account
Morning
(first post!)
My wife has recently been allowed to leave her 3 mobile account 12 months early on the provision of handing back the handset (3 agreed they were not fulfilling their contract by having no coverage in our area - outstanding customer service it has to be said)
So this now leaves me wife without phone, and we are looking to put her onto my network, Vodafone, and take a new handset and away shes running.
Question to the forum, is there anything I should be asking for, or looking to get from Vodafone by bringing on a new account holder ?
I have a iphone with them, and had heard that I might be eleible for an upgrade myself, and/or a reduction in monthly cost ?
(I currently have a £50 contract over 24 months, she will be looking for the same)
any advise much appreciated
(first post!)
My wife has recently been allowed to leave her 3 mobile account 12 months early on the provision of handing back the handset (3 agreed they were not fulfilling their contract by having no coverage in our area - outstanding customer service it has to be said)
So this now leaves me wife without phone, and we are looking to put her onto my network, Vodafone, and take a new handset and away shes running.
Question to the forum, is there anything I should be asking for, or looking to get from Vodafone by bringing on a new account holder ?
I have a iphone with them, and had heard that I might be eleible for an upgrade myself, and/or a reduction in monthly cost ?
(I currently have a £50 contract over 24 months, she will be looking for the same)
any advise much appreciated
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Comments
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Try contacting them via Twitter and ask someone from their Web Team to call you about adding an extra line to your account. I did this with VF, and got new phones for my wife and daughter. Admittedly not the greatest phones, but got 300mins/unlimited texts/500mb data for £10 a month per line. At the time, I don't think I could have got any better.
Tweet them on @vodafoneukdeals and someone will call you.
Edit: Just found the number that they called me from, although not sure whether this puts you straight back through to that department or not - you could always try I suppose. 08080000133 - nice free number too
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