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If faulty can I get refund outside shops 14 day policy?

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derrick Posts: 7,424 Forumite

30 January 2012 at 12:48PM

arcon5 wrote: »

Incase the remedy of choice is a replacement and not a refund.

If they buy new ones then send the faulty ones back with the new receipt then DSR applies, and full refund inc P&P both ways for faulty goods.

.

Don`t steal - the Government doesn`t like the competition

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bod1467 Posts: 15,214 Forumite

30 January 2012 at 2:18PM

Assuming the tags match the barcode of the "new" jeans.

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fluffnutter Posts: 23,179 Forumite

30 January 2012 at 2:40PM

Strictly speaking the OP doesn't have any rights. Her mum bought them.

"Growth for growth's sake is the ideology of the cancer cell" - Edward Abbey.
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