rubbish tumble dryer

visidigi

Blackpool_Saver wrote: »

oh dear sorry I didn't know that, I am so dumb, what do you take me for you loon ?

Excuse me?

Blackpool_Saver wrote: »

it is clearly not fit for the purpose as there are so many poor reviews. I would ask for a refund for that reason.

Just replying to what you wrote, no need to start throwing insults around (although I can see you edited the post after you posted the 'loon' comment, so can't see what it is you changed).

Mum7

Ok so i just rang Argos customer services.

The lady said that the engineer has to come out first to check its not faulty.

I said that based on what I've read its not faulty just doesnt work as described.

But still she insists the engineer has to come.

So i asked what happens if the engineer says its OK. And she said then I need to speak to Beko not Argos??

More confused

Mum7

Ok i just copied this off my E mail reciept:

If you have ordered by telephone, internet, or TV, under the Distance Selling Regulations, you have a statutory right to cancel your order and receive a full refund for any home delivery item (excluding those ordered in-store). This does not apply to items personalised or made to your specification; audio/video recordings or software that you have unsealed; items that due to their nature cannot be returned; perishable goods (e.g. food, flowers and periodicals/magazines).
To cancel, you can Email Customer services, call 0845 640 2020 or write to us at Customer Services (see contact us for details) within seven working days (so not including Saturdays, Sundays or public holidays) commencing the day after the day of delivery of your item(s), quoting your order number. You must take reasonable care of the item(s).
Item(s) may be returned to an Argos store or we can arrange collection free of charge (unless otherwise stated on the delivery note).

Mum7

Yippee all sorted.

Been collected on wednesday

Thanks guys for all your fabulous info xxx

Blackpool_Saver

visidigi wrote: »

Excuse me?



Just replying to what you wrote, no need to start throwing insults around (although I can see you edited the post after you posted the 'loon' comment, so can't see what it is you changed).

I changed may to many, just was astounded that you thought I thought faulty goods good be returned on the word of other people and not the actual consumer.

Blackpool_Saver

So it's all sorted now it's been collected last Wednesday :rotfl:

visidigi

Blackpool_Saver wrote: »

I changed may to many, just was astounded that you thought I thought faulty goods good be returned on the word of other people and not the actual consumer.

astounded?

Its what you wrote!

Blackpool_Saver wrote: »

it is clearly not fit for the purpose as there are so many poor reviews. I would ask for a refund for that reason.

Never mind eh!

Blackpool_Saver

You knew darned well I didn't mean that literally, you are just being a clever ***