Motherboard gone again Dell XPS M1330 - CLOSED kindly advised before.

robmar0se

Terrysdelight wrote: »

Scenario - brand new car - 2 year warranty - engine blows up - refurbished engine for repair? I bl**ming well should think not.

I principle I agree with you, however on another forum thread, I've read that car manufacturers are using reconditioned parts under warranty, for example, injectors in Mazda diesels, I read! Apparently it is the warranty agreement small print. The whole consumer law needs a rewrite - suppliers can and do run rings around the existing law as the Watchdog program demonstrates. Trading Standards are pretty weak too.

SteveJH200

The term 'Refurbished' is used rather loosely and we see it everywhere now. I always thought it meant that a part had been repaired and was now like new, but it could mean that the carboard box that a new part comes in is a bit scruffy. On the other hand it could mean that somebody has surplus stock and they need to get rid of it quickly as a new model has come out. On ebay we see 'Refurbished' hard drives - is it new or is it 5 years old and been given the DBan treatment (oh yeah).

I have bought a few 'Refurbished' items and they have been like new - in fact they were new and unused so I would tend to trust refurbished items from a major manufacturer.

It would be a lot easier for all of us if the term 'Refurbished' is never used again and old terminology is used instead. Then we would know if something is new, second-hand, or repaired etc.

closed

Doubt you'll get very far with soga after 3.5 years use. It might last a few years yet after the repair, which would take it into reasonable lifetime territory.

If it's the nvidia problem, it affected many brands.

Terrysdelight

I've just thought of another scenario - this is a good one,

Lady buys a beautiful new dress costing hundreds of pounds, wears it once (maybe even twice), seams come apart and the zip keeps on catching.

Do you think the lady will accept another dress which has previously been owned and then repaired (refurbished)? :eek:

It's not happening - not on your Nellie!

I think manufacturers are just getting away with too much at the moment and yes, I think the consumer laws need rewriting.

Never mind - shall have son's laptop repaired under the warrenty and will make a note to self never to buy another Dell again.

Terrysdelight

closed wrote: »

Doubt you'll get very far with soga after 3.5 years use. It might last a few years yet after the repair, which would take it into reasonable lifetime territory.

Hello Closed

Because of your advice I had it repaired under SOG first time - so really grateful for that - I would never have known.

Will be nice if it does last a few more years - I can live with that one and shall have to keep my fingers crossed.

If it last three more years - son will be 15 and hopefully have a saturday job, so he can buy his own laptop when it finally gives up :-)

Thanks everyone

closed

has that sony you're posting about got an nvidia graphics card too?

Terrysdelight

closed wrote: »

has that sony you're posting about got an nvidia graphics card too?

Yes it has.

closed

Could be totally unconnected, but the overheating gpu problem can affect wireless.

Terrysdelight

closed wrote: »

Could be totally unconnected, but the overheating gpu problem can affect wireless.

I wouldn't be at all surprised. It does get quite hot. Once it is repaired, I will make sure my son doesn't use it for too long at any time and make sure he shuts it down properly.

Hopefully that will buy some time.

SteveJH200

Terrysdelight wrote: »

Never mind - shall have son's laptop repaired under the warrenty and will make a note to self never to buy another Dell again.

Don't be too hard on Dell - as stated it was the Nvidia chip that was faulty. I have never had any problems with my desktop Dells - using an XPS430 right now. Main problem with Dell - according to various reports and forum postings - is their customer service. Somebody I know had the same problem as you with a Dell laptop that was 18 months old and Dell refused to accept it back under warranty but happily quoted £300 for a motherboard replacement. Maybe the desktops are more reliable - I have never owned a Dell laptop so can't really compare.