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Npower Gas Bill

2

Comments

  • ninanoonanarna
    ninanoonanarna Posts: 63 Forumite
    I was unperceptive as I guess I was an unwary customer. I will not be considering Npower again and next time I move I will make sure it is in summer.
  • HappyMJ
    HappyMJ Posts: 21,115 Forumite
    10,000 Posts Combo Breaker
    I'm still a little confused. There are 50 days in the billing period. 882 units per month get charged at the primary rate. So to approximate 882 divide by 31 times 50 is 1423kWh at the primary rate however the OP has been charged the primary rate on 1896kWh at the primary rate.
    :footie:
    :p Regular savers earn 6% interest (HSBC, First Direct, M&S) :p Loans cost 2.9% per year (Nationwide) = FREE money. :p
  • jalexa
    jalexa Posts: 3,448 Forumite
    edited 26 January 2012 at 4:47PM
    ninanoonanarna wrote: »
    I was unperceptive...

    I was referring to the NPower rep's advice:D. Anyway HappyMJ:j is on the calc...
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    Be kind to the rep they have helped a lot of npowers mess ups, she will just be a grab complaints girl and pass them onto someone to look into.
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • jalexa
    jalexa Posts: 3,448 Forumite
    chanz4 wrote: »
    Be kind to the rep .... she will just be a grab complaints girl...

    girl?????:(

    In comparison I was rather more respectful...
  • ninanoonanarna
    ninanoonanarna Posts: 63 Forumite
    HappyMJ wrote: »
    however the OP has been charged the primary rate on 1896kWh at the primary rate.

    Does that mean I have been overcharged? I've become really quite confused! :S
  • HappyMJ
    HappyMJ Posts: 21,115 Forumite
    10,000 Posts Combo Breaker
    ninanoonanarna wrote: »
    Does that mean I have been overcharged? I've become really quite confused! :S
    I think so...Can you double check the dates on the meter readings?
    :footie:
    :p Regular savers earn 6% interest (HSBC, First Direct, M&S) :p Loans cost 2.9% per year (Nationwide) = FREE money. :p
  • new2012
    new2012 Posts: 158 Forumite
    primary rate on 1896kWh at the primary rate

    because of this
    The reason is because of the way NPower seasonally allocate the expensive primary units on a No Standing Charge tariff. Details here...

    http://www.npower.com/idc/groups/wcm..._gas_bills.pdf
  • HappyMJ
    HappyMJ Posts: 21,115 Forumite
    10,000 Posts Combo Breaker
    new2012 wrote: »
    because of this
    According to that 50 days should be around 1423kWh unless I have calculated it incorrectly.
    :footie:
    :p Regular savers earn 6% interest (HSBC, First Direct, M&S) :p Loans cost 2.9% per year (Nationwide) = FREE money. :p
  • new2012
    new2012 Posts: 158 Forumite
    I never checked the figures but you wanted a reason why the winter bill uses more tariff 1 that is why.

    I only offered an explanation as no one other than Jalexa and myself seemed to take that into consideration.
This discussion has been closed.
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