HSBC secure key

Gromitt

But is the HSBC device any more secure than the devices which require your card ? These have the added bonus that they are all the same, so you can leave one at work and one at home, or even uses someone elses which may be for a different bank.

Did HSBC create the secure key because it is more secure, or because it's cheaper than the alternatives?

McKneff

Mine is on my car key ring so its with my all the time, I don't have a problem with it to be honest.

want-it-all

McKneff wrote: »

Mine is on my car key ring so its with my all the time, I don't have a problem with it to be honest.

I'd prefer a card reader, just because I manage 2 HSBC accounts (mine and my mum's), and have to lug both SecureKeys everywhere. OK, not lug, because they're absolutely tiny, but it gets a bit fiddly.

And one of mine broke after a few days of having it, despite having handled it with the greatest of care. It took about a week to replace (could've replaced it instantly in branch, but work got in the way). I felt naked without access to my OLB for this period.

Had it been a card reader device, I could've just used my mum's.

I complained to HSBC about their lack of back-up access (like codes that allow limited access to OLB) when things go wrong, i.e. SecureKey breakages, but I can't remember what they said in their reply. I'd calmed down by then and realised it doesn't bloody matter that much...

McKneff

Becaue you have to put your pin number in, why cant you use the same device for yours and your mums, using the appropriate pin?

System

if you have the same pin number on your secure key as your mums then I think you would only need one secure key

ignore this I was wrong

samwsmith1

You need 2 separate secure keys as they each have a unique serial number which will presumably be used within the algorithm to calculate the codes.

It's like saying just use the same debit card but with a different pin in a card reader, it won't work.

Mikhail

Bloomberg wrote: »

You are spot on, the rationale behind using the secure to log in is that if someone else has access to your account information then this could compromise the security of the account. A lot of people on this forum have moaned about the secure key but they need to think about how it enhances security. I have been told that to date nobody has ever circumvented the secure key.

Given the security advantages which it offers I think that it is only a matter of time until all banks implement a similar device.

How exactly it could compromise the security of the account?

fwor

Bloomberg wrote: »

Given the security advantages which it offers I think that it is only a matter of time until all banks implement a similar device.

Yes, but why does every bank need their own specific one? Environmentally it seems so wasteful. I have one for HSBC, and another for Barclays, and another for Nationwide, etc...

I know that every bank wants their brand on everything, but the current situation is just not right. The banks should either be forced to share these facilities, or penalised for wasting natural resources.

Gromitt

fwor wrote: »

Yes, but why does every bank need their own specific one? Environmentally it seems so wasteful. I have one for HSBC, and another for Barclays, and another for Nationwide, etc...

Never used my Nationwide one (or co-op) as the Barclays PINSentry works just fine for all of them. You can ring up Nationwide/etc and state you already have a compatibile reader and don't need one, but I find it a useful source for CR2032 batteries

Of course, HSBC has to do everything different and isn't compatible with any other bank.

pmduk

fwor wrote: »

The banks should either be forced to share these facilities, or penalised for wasting natural resources.

And just who do you think will end up paying such a penalty?