I want to change my 3 tariff..

Greensprout

Afternoon all..

Looking for a bit of advice.

I'm currently on a tariff with 3 which gives me:

600 mins
400 texts
50 video
50 sms
Unlimited Internet access

This is £45 per month.

I would ideally like to have less minutes.. maybe 200 and more text something like 800. Is there a price plan which would cater for this?

I've tried ringing customer services but I find them hardwork. If I can rcall and know what I'm talking about it might make things abit easier.

Greensprout

Just done a bit of research, seems there's a tariff (direct texter 1400) which would suit me..

100text
300mins

Which is £35.

I have had my contract 6 months (12month contract) would I have to pay to lower this?
Also can I directly change to the named tariff?

ioscorpio

3 now charge £25 to change tariff

rusty-london

And you can only drop down by one tariff at a time.
You have to pay the £25 charge for each tariff you drop down!!

computerwoman

I changed my tariffs last summer after being on them for 6 months and there was no charge. THEN do they charge you now. although I could only drop down one tariff,

Greensprout

Can't believe it's £25 that's extortionate!

I'd be happy to pay £45 still for a tariff whicgh suited me, but they don't do one.. Guess they've got me exactly where they want me.

marsden_pete

yeah look - i went to the three network becuase they were offering a good handset and 6 months half price line rental. The 6 months is now up and i want to lower my tariff. I can onyl do this after 9 months on and 18 month contract apparently but they want to chrage me £25 to lower the tariff. This is absolutly absurd. I wouldnt have gone with them if i had know that they were going to charge me to change my tariff.

Has anyone managed to get this charge waived as i have tried a couple of times now and failed. If you have done it please post it here how you managed it so others like me can do it!