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£15 John Lewis vouchers for £1

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Comments

  • Simmysim wrote: »
    I just got this, I canceled by email



    Thanks for your email. I’m sorry to hear that you’ve decided to cancel your membership. I hope that you’ve found us a useful source of information and advice.

    I’ve cancelled your membership today. We won’t take any further payments. You will receive all the magazines you have paid for and if your membership included online access you will be able to access all of the information on our website until the end of your paid membership. After that, you’ll only be able to access the information that’s available free.

    Even though you’ll no longer be a member, you may like to keep in touch with Which? by reading copies of our magazines at your local library. Many libraries also have online access to our information.

    If you ever need any advice in the future on the best products and services, or recommendations of local tradespeople, then of course you can rejoin Which? at any time. All you need to do is call us on 01992 822 800 we are available from Mon-Fri 8.30am to 6pm, and Saturdays 9am to 1pm we’d be delighted to welcome you back.

    can you give me their email.
    Thanks
    T
  • michjay_2
    michjay_2 Posts: 1,366 Forumite
    Ordered mine on 22/01 but still not had book or vouchers yet
    Anyone received theirs today ?
  • Simmysim
    Simmysim Posts: 1,176 Forumite
    edited 31 January 2012 at 2:10PM
    can you give me their email.
    Thanks
    T

    I sent the cancel email to 2 emails they have to be on the safe side

    editor@which.co.uk

    which@which.co.uk

    I got 2 confirmation emails that it was canceled a few hours after.

    Still not received a Magazine, not sure if they will still send it but they have took the £1.
    :A
  • dizzybee
    dizzybee Posts: 1,424 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Just popping in to update on my friends conversion with which with regards to the vouchers,
    apparently due to demand to the offer they are unable to send any more vouchers out.

    SPC no:076
  • michjay_2
    michjay_2 Posts: 1,366 Forumite
    lvm wrote: »
    Not to worry everyone.

    Apparently they will be sending the vouchers separately, contrary to what their email said.

    They are hoping to send them this week...


    Hi LVM

    How did they tell you this
    Did you speak to them on the phone ?

    Just wondering as in another thread somebody mentions that they told her friend they are not sending any more vouchers out
  • Eh? Are they able to do that?
  • holly_hobby
    holly_hobby Posts: 5,363 Forumite
    1,000 Posts Combo Breaker
    edited 31 January 2012 at 10:48PM
    I would imagine trading standards and the ASA would have something to say ... as it does not state subject to demand, or resticted to the first so many new members.

    My email clearly states that I would recieve a £15 voucher with my first issue ... joined 22.1.12 - still no mag yet !

    Will update what arrives ... and if the voucher is missing what they had to say when I phoned them !

    H
  • lvm
    lvm Posts: 1,544 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    dizzybee wrote: »
    Just popping in to update on my friends conversion with which with regards to the vouchers,
    apparently due to demand to the offer they are unable to send any more vouchers out.

    Did they explicitly say they were not going to send vouchers to those who had signed up and received the correct "we'll send your £15 voucher with the mag" email? Or did they just imply they didn't have the vouchers for any new subscribers? I had emailed asking what exactly the vouchers were (actual gift vouchers or a "£15 off when you spend £150" type of thing). The reply I got was very vague and just said the offer had ended so they could be avoiding the question a bit.

    As far as I'm aware, they are fulfilling all the sign ups with the vouchers but I don't think they anticipated the high demand and they are sending vouchers out separately by the end of this week.

    But I wouldn't take my word for it!
  • I rang Which? today as I've still received nothing in the post.

    I signed up on the 21st but the advisor said that my account shows start date as the 23rd- she added this was due to it being the weekend when I signed up but then not being dealt with till the Monday.

    She advised that it had not yet been two weeks since I signed up and to wait till next week before calling again.

    I paid by credit card and the £1 has been taken.

    I would advise anyone who received an email stating they would be getting the vouchers to ask for them but if they're not forthcoming, it's only a pound!

    On the topic of exploiting a charity- Which? is a very honest consumer tool but is also a fantastic advertising tool! The reason John Lewis and Which? have run this offer is so we will find a good review for a product and then go to John Lewis to buy it!

    We can't be sure of who is footing the bill for this marketing exercise.
  • there is no mention of the £15 vouchers on the website now. do you think the offer has closed earlier than the 15th February due to high demand?
    Just about to give up!
This discussion has been closed.
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