Ceramic Hob - Life Expectancy

Alias_Omega

Top of the spec, touch sensitive ceramic hob. No knobs, just the press of your finger.

How can i find out the life expectancy of such a product?

I was thinking 15-20 years, but i need some firm proof to present to the judge in a small claims court etc.

kwatt

15-20 years, for most, is extremely optimistic.

There is no such thing as a life expectancy in years, huge misconception.

Bear in mind that exactly the same legislation applies to all products under the SoGA...

If you bought a car would you expect it to have a lifespan of 10-15 years irrespective of how it was used and how many miles it had done?

When you buy a pair of jeans, should they last five years irrespective of how often you wore them or washed them?

If you buy a hob, should it last any length of time you want to pluck from the air irrespective of what use it gets?

If you go before a judge he will determine what is "reasonable" and there is no test of durability within the SoGA so you have to prove that the item should have lasted beyond the point (I assume) that it has failed.

That is very, very hard.

You also have to accept that, like any machine, irrespective of how good they are and the quality of the goods that they can and, do, break down on occasion. Depending on the quality of the item this can be unusual or, it can be the norm.

We get it with washing machines a lot and, I do mean a lot. Where people buy a cheap sub-£300 washer expecting it to last, regardless of the use given, for years and years and from what I've seen within the industry these sorts of claims are usually blown out the water.

Do remember though, if you are intending to fight it in court, you need to go after the retailer, not the manufacturer.

HTH

K.

Meepster

If it's a Gaggenau ceramic hob, then yes, I'd be expecting it to last in excess of 15 years (considering you'd have paid around £1300 or more for it, oh, actually, you're looking more £1500 for a touch control one) whereas if it is a lower quality hob, I'd certainly expect it's lifespan to be far less than that.

Maybe if you could tell us what brand it was, we could help further...

Hello123_2

Ours lasted 2 years (seriously).

Baumatic touch ceramic hob.

jennifernil

We bought a "Juno" brand ceramic touch control hob in 1988, German made, it lasted 19 years.

Alias_Omega

Samsung is the brand.

AO

kwatt

You'll be doing well if Samsung have spares available for 8 years let alone 15.

K.

Alias_Omega

Its not if they have spares, its the life expectancy..


How long would you expect a £300 ceramic hob to last? 15 years seems about right. A shame they dont publish it in the book supplied with it.

kwatt

15 years, as I said, is optimistic. For a £300 hob it's at the lower end of the market it is indeed extremely optimistic, very extreme.

5-8 years would be the norm depending on the level of use and installation conditions and, even that could be argued.

If you think a £2000 hob would be expected to last for your 15-20 years then logically one that costs less than a sixth of that should be expected to reasonably have a sixth of the life. Four years or so maybe?

I think you'd really struggle in the extreme to argue otherwise with any degree of success.

We've been pushing for ages to force duty cycles to be published along with the energy label and, although there's interest from government, it takes years to get anywhere. If that happened, a lot of this sort of enquiry would die and people would be much, much better informed when buying many products.

HTH

K.

Meepster

Alias_Omega wrote: »

Its not if they have spares, its the life expectancy..


How long would you expect a £300 ceramic hob to last? 15 years seems about right. A shame they dont publish it in the book supplied with it.

For a Samsung (who don't actually make it themselves anyhows, they are just branded Samsung, usually made by a 3rd party supplier in Taiwan or China) that cost around £300, I'd say it's life span would be around 5 or 6 years, anything more than that would be a bonus.

After 15 years, you would have no chance at all of getting it exchanged, and would be too costly to be repaired.

The best result you could ever get would be a proportional refund. When taking into account how much you paid and how long you've had it, you would realistically expect a few pence back...

Alias_Omega

Its not a warranty claim for a repair etc.

Its a question of how long should it last?

Were looking for a yearly figure to calculate the percentage cost for a rental property.