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Advice please on gym membership with Esporta!!

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Hi,

A friend of mine got forced into joining esporta as his kids swimming instructor moved her swimming classes to Esporta. To keep the swimming lessons going everyone had to join at £56 a month.

To get in anywhere else for swimming lessons there was a 1 year waiting list, so he joined to keep the kids going for the swimming.

After 4 months he found somewhere else to go and tried cancelling his gym membership. He cancelled the direct debit. sent 3 letters explaining why he has cancelled. They said they had not received any letters from him even though they were sent by recorded delivery. Yesterday he received a charge for £15 for cancelling the direct debit!! He phoned up Esporta in Guildford and expalined why he had cancelled but got no where. He was told that he had to give 3 months notice and was tied into a 12 month contract.

Is there anyway of getting out of this?

Thanks

Dale

Comments

  • Don't hold out much hope. I had my subscription run for 7 months, before having major surgery to remove a lump in my stomach, They made me pay £15.oo a month to freeze my subscription. Only to run it from where I had left off. And I had to get a doctors letter saying that I could not excersize. But as soon as I was able, they ran the rest of my years contract out before they would let me cancel. Six months after my op!
    :kisses3: Everyday above ground is a bonus!!:D
  • mety
    mety Posts: 59 Forumite
    This may sound stupid but did you sign a contract to this effect? Were you informed by the person that sold you the membership that you were tied in for twelve months? I managed to sell my membership half way through the year (not esporta) perhaps you could spread the word around to see if anyone is interested in buying you out and put this to the club
  • fatboy88
    fatboy88 Posts: 478 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    3 months is a long notice, thats a long time, i didnt even know that until i read this. May have to hand in my notice when my contract hits 9 months
  • Its a standard thing with Esporta (12 month contract) and now you've signed the dotted line you may well b stuck. When me and my OH joined Esporta we were also told that it was a 12 month lock in, but we bartered with them to get a 6 month contract as we are moving away in 6 months time. This is very rare but it just shows you that they can cancel memberships before the 12 months is up - keep at the boss!!
  • highguyuk
    highguyuk Posts: 2,763 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Is there a get out clause if you haven't use the gym in a set period of time? I swear there was ... I am thinking about activating it! lol.
  • Glad
    Glad Posts: 18,927 Senior Ambassador
    Part of the Furniture 10,000 Posts Mortgage-free Glee! Name Dropper
    Hi, Martin’s asked me to post this in these circumstances: I’ve asked Board Guides to move threads if they’ll receive a better response elsewhere (please see this rule) so this post/thread has been moved to another board, where it should get more replies. If you have any questions about this policy please email [EMAIL="abuse@moneysavingexpert.com"]abuse@moneysavingexpert.com[/EMAIL]. :)
    I am a Senior Forum Ambassador and I support the Forum Team on the Wales, Small Biz MoneySaving, In My Home (includes DIY) MoneySaving, and Old style MoneySaving boards. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • garysumpter
    garysumpter Posts: 82 Forumite
    I sent them a letter saying i had moved and couldnt get to the Gym. Membership cancelled.

    Gary
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