Peacocks Gift Card

lovetowinacar

IGNORE POST INFORMATION FOUND ON ANOTHER POST - I WOULD DELETE BUT CANNOT

Hi

Similar to the La Senza post aleady posted in that I have a £10 gift card for Peacocks - the difference being the shops are still open and trading and have a mixture of discounted and full price stock BUT staff refusing to take gift cards! WHY?

The gift card means that Peacocks have already had the money yet failed to proved goods - how do I stand on this? Can they legally reject one of their own gift cards for goods since they already have the money? They are of course still trading and accepting cash it is not as if the shops are closed.

Help or advice please?

lovetowinacar

Sorry I should have checked first it seems that Peacocks can take customers money for giftcards and carry on trading and refuse to honour the giftcards..:eek: I didn't thin they had gone into admistration yet but about to but apparently they can do this.

Its a shame since the customer losing again.

cashless_wonder

From the Peacocks website . . .


http://www.peacockscorporate.co.uk/p...istration.html

cashless_wonder

They were trading as normal on the 17th, I rushed to spend my Christmas vouchers and as the adminstrators hadn't taken control of the company at that stage just in talks about doing so I was able to spend them.

This morning however the adminstrators took control of the Head Office and a lot of folks got a very unpleasent surprise turning up for work in Cardiff as their services are no longer needed. This means that all gift card holders are now unsecured creditors and although the name and stores may (hopefully for the thousands of staff awaiting their fate) survive they will be in different hands and those hands never saw the cash that was paid for the gift cards in the first place so won't be wanting to give folks goods for free . . .

For what it's worth & for those who care an online campaign has been started to try and save this store . . .

http://www.ipetitions.com/petition/save-peacocks-2/?utm_medium=social&utm_source=facebook&utm_campaign=button

whatmichaelsays

lovetowinacar wrote: »

Its a shame since the customer losing again.

And the employees....
And the other (larger) creditors....
And (possibly) the tax man......

shilcor

We bought my daughter a £20 Peacocks voucher on Jan 5th but they refused to take it yesterday (as it says on their web site). We bought it using our Barclaycard so any idea if we can get a refund from them? The Barclaycard Purchase Protection details on their web site have a lower limit of £75 but that's for loss/damage to goods so not sure about refused gift cards in this situation. Have sent a message to Barclaycard asking but wondered if anyone has already got an answer?

pkerridge493

my dad went in there today and went to walk out with the goods after giving them the voucher and the store manager at the clacton on sea branch grabbed the stuff of of him and called the police on him techicly the police said it wasnt stealing but they would procucute him if he walked out with the goods thet said the only way to get his money back is to do a online claim through peacocks to claim his money back although they are still trading still selling the gift cards but not accepting them in store:T

lateandlive

pkerridge493 wrote: »

my dad went in there today and went to walk out with the goods after giving them the voucher and the store manager at the clacton on sea branch grabbed the stuff of of him and called the police on him techicly the police said it wasnt stealing but they would procucute him if he walked out with the goods thet said the only way to get his money back is to do a online claim through peacocks to claim his money back although they are still trading still selling the gift cards but not accepting them in store:T

Could you possibly try and trade that voucher in elsewhere for some punctuation

What would be the point in him selling the giftcards? Who on earth would buy them?! On top of that, if he walked out of the store with the goods after leaving an unaccepted tender on the cash desk then I've got no doubt he'd be arrested!

halibut2209

THEY are still trading and selling gift cards, not the poster's father.

Whether that is true or not is another matter.

arcon5

pkerridge493 wrote: »

my dad went in there today and went to walk out with the goods after giving them the voucher and the store manager at the clacton on sea branch grabbed the stuff of of him and called the police on him techicly the police said it wasnt stealing but they would procucute him if he walked out with the goods thet said the only way to get his money back is to do a online claim through peacocks to claim his money back although they are still trading still selling the gift cards but not accepting them in store:T

If he leaves the store with goods he hasn't paid for then offcourse he is stealing!

lateandlive

halibut2209 wrote: »

THEY are still trading and selling gift cards, not the poster's father.

Whether that is true or not is another matter.

Agreed. On both counts.