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Virgin HD

Slightly confused re Virgin Media.

I am recently moved home and took my services with me. The engineers came round yesterday to install my TV/Phone/BB and set me up which was all fine. However, at around 8pm last night, I lost Sky Sports 2 HD and a couple of the HD movie channels. The SD channels are all fine

The error message says something along the lines of a problem with the broadcast and if it persists phone 0845..... (in work atm so cant actually see the message)

My question anyway is how can one channel work in HD (e.g SS1HD and not another? Is it not all sent down the same line?) and also, Virgin adv there was a signal issue and would send someone out on Monday. What signal would they be referring to? I was under the impression if 1 sports channel is down, the other one will be too etc.

Forgive my stupidness please :D
No One I Think Is In My Tree.:cool:

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