La Senza Carlisle branch refusing to accept gift vouchers

mattytun

Customers who bought gift vouchers from La Senza in Carlisle are being told they can’t spend them in the city store.

http://www.newsandstar.co.uk/news/la-senza-carlisle-branch-refusing-to-accept-gift-vouchers-1.916320?referrerPath=home

vuvuzela

Stamdard practice. Not morally great but legally fine unfortunately.

RadoJo

Anyone else think that it might be an idea for all the La Senza threads to be merged into one as they all seem to be on roughly the same topic? Or perhaps even a sticky about how shops in administration deal with credit notes/gift vouchers etc seeing as it seems to be becoming an increasingly prevalent problem.

wealdroam

RadoJo wrote: »

Anyone else think that it might be an idea for all the La Senza threads to be merged into one as they all seem to be on roughly the same topic?

It won't matter if they are merged or not. A new thread will still be started.

RadoJo wrote: »

Or perhaps even a sticky about how shops in administration deal with credit notes/gift vouchers etc seeing as it seems to be becoming an increasingly prevalent problem.

Have a look at the sticky Do shops have to sell at the advertised price?
We still have at least one new thread a week asking exactly the same question.

MSE's Administration Help article answers a lot of questions.

arcon5

The problem is the company that has purchased the La Senza brand and most of it's assets haven't been paid any money for the gift cards. The new owners would be giving their new stock away for free if they honoured gift cards purchased from a different company (irrespective of the fact the brand name is unchanged).

You will be classed as an unsecured creditor, the unfortunate reality of it is these people are unlikely to get anything near the full value back. Although you may have some options if you paid by debit or credit card.

squeaky

Three different La Senza threads have been posted into today.

Trying to merge would tangle them all up.