Out of Tesco deal, but need advice please

cjw

Hi,

In February 2010 I bought the iPhone 3GS PAYG from Tesco with free unlimited data and trebbe credit when topping up. Don't ask why as I don't know, but I've been getting the free data service until now:) I was notified last Dec that my deal was coming to an end on 8th Jan and I would be charged £7.50 for the data service per month there after.

I sent a text stopping the data, as its nice to have but isn't a priority. However, since then my credit went down by £7.50 and I've discovered its because some of my apps accesses the internet for info, which then triggers the system to charge me the month's fee.

I've 2 questions:-

Is there a way to turn off the data feature?

Or

If I took on the monthly charge, every time I top up my phone with £10, would this trebble my credit AND charge the £7.50. Or would they consider the fee as a seperate transaction and costing me £17.50

Today I've no credit and your advice will effect what I do.

Cheers

grumbler

cjw wrote: »

I sent a text stopping the data,

Are you sure that they accept such instructions via texts?

Is there a way to turn off the data feature?

Yes, I think you can permanently switch the mobile data off in your phone settings.
Alternatively you can ask Tesco to disable it on their side.

f I took on the monthly charge, every time I top up my phone with £10, would this trebble my credit AND charge the £7.50. Or would they consider the fee as a seperate transaction and costing me £17.50

I don't understand what you mean, but the free credit can be used only on texts and calls (with some restrictions).

Today I've no credit and your advice will effect what I do.

I think you have to switch to some more data-friendly sim-only deal like giffgaff, chitter-chatter, talkmobile.

ATM you can get £80.80 TCB cashback for t-mobile 12x£10.21 contract making it just £3.50 p.m.

cjw

grumbler wrote: »

Are you sure that they accept such instructions via texts? .

Yes, as they sent me a text telling me how to stop the data service and gave me a number to text STOPDATA to

Everytime I top up my phone, Tesco trebbles the amount. So if I put £10 on the phone, Tesco tops it up giving my £30 worth of credit on my phone. So I'm wondering if Tesco will still trebble my credit and take off the £7.50 monthly fee at the same time or do I need to top up my phone by £10 toi get my trebble credit plus a further £7.50 for the data fee?

My phone is locked, so changing provider will meen getting the phone unlock. My last phone I had broke due to unlocking it, so not keen to do it with an iPhone this time:(

grumbler

cjw wrote: »

Everytime I top up my phone, Tesco trebbles the amount. So if I put £10 on the phone, Tesco tops it up giving my £30 worth of credit on my phone.

IMHO this is just a marketing ploy: Tesco mobile tariff rip off ?

So I'm wondering if Tesco will still trebble my credit and take off the £7.50 monthly fee at the same time or do I need to top up my phone by £10 toi get my trebble credit plus a further £7.50 for the data fee?

I'd expect 7.50 to be taken from the main balance that can be used on anything. Don't know how this works, ask them. I thought you had to use your balance to buy a 'bundle', but they seem to do this automatically. BTW, £7.50 is the price of 1Gb bundle. 500Mb cost £5.00.

My phone is locked, so changing provider will meen getting the phone unlock. My last phone I had broke due to unlocking it, so not keen to do it with an iPhone this time:(

Tesco will do this for no more than £20: http://giffgaff.com/unlock/Apple-iPhone-3GS-phone

burnsguitarman

cjw wrote: »

Yes, as they sent me a text telling me how to stop the data service and gave me a number to text STOPDATA to

Everytime I top up my phone, Tesco trebbles the amount. So if I put £10 on the phone, Tesco tops it up giving my £30 worth of credit on my phone. So I'm wondering if Tesco will still trebble my credit and take off the £7.50 monthly fee at the same time or do I need to top up my phone by £10 toi get my trebble credit plus a further £7.50 for the data fee?

My phone is locked, so changing provider will meen getting the phone unlock. My last phone I had broke due to unlocking it, so not keen to do it with an iPhone this time:(

Tesco will unlock your iphone for free after 12 months just call thier customer services with your imei number.