I think we've been overcharged for home insurance

_Andy_

kittygirl wrote: »

Actually we didn't check as we trusted them

Trusted them to do what? If you're too lazy to shop around it's hardly their fault. Really struggling to understand why you think yo'uve been hard done by.

InsideInsurance

You should be able to trust them to provide adequate cover, to pay out for a genuine claim etc, there certainly should never be a trust that a retailer will always give you the best price..... just compare the prices of TVs between a high street provider and an internet store!

lisyloo

Actually we didn't check as we trusted them

There is no way that you should trust any retailer to give you the best price.
Even if they have a price promise they can make mistakes.
Even brokers do not cover the whole of the market. For example insurance brokers will not offer your policies that are only available direct.
Sorry but you have been a little naive.

Dangermac

mikey72 wrote: »

Well, if it was like insurance, you probably bought one pint 15 years ago, then he just kept delivering, whether you wanted him to or not, even though you'd been buying milk from tescos.

I like the analogy Mikey72.

In this situation, milk would be piling up at the door and money would be changing hands (or certainly demanded). Not dissimilar to insurance auto-renewals I guess.

However, the problem (insurance / milk) shouldnt go unnoticed for too long, unless you are completely thick, or simply have too much money to worry about it.

There's certainly a few people who seem to fit both descriptions.

DM

lisyloo

I like the analogy Mikey72

Ironic that Mikey should pick an example where auto renewal is both entirely appropriate and has worked very well for the vast majority for decades.

mikey72

lisyloo wrote: »

Ironic that Mikey should pick an example where auto renewal is both entirely appropriate and has worked very well for the vast majority for decades.

What?

You bought a pint of milk, then a week later found the rest you never asked for behind the garage door, the milkman in your kitchen helping himself to the money out of your purse, and he told you it was ok because of the smallprint inside the bottle top?

And then when you did tell him you didn't want any more, you had to pay him £50 for the ink to cross your name out of the delivery book.


And even worse, not only did you accept it, you kept telling the neighbours it was ok?

llantwitboy

mikey72 wrote: »

What?

You bought a pint of milk, then a week later found the rest you never asked for behind the garage door, the milkman in your kitchen helping himself to the money out of your purse, and he told you it was ok because of the smallprint inside the bottle top?

And then when you did tell him you didn't want any more, you had to pay him £50 for the ink to cross your name out of the delivery book.


And even worse, not only did you accept it, you kept telling the neighbours it was ok?

Mikey 72 - You really are a sad little man, who clearly has some problems with your life. Grow up and lose the complex regarding insurers offering auto renewal

mikey72

llantwitboy wrote: »

Mikey 72 - You really are a sad little man, who clearly has some problems with your life. Grow up and lose the complex regarding insurers offering auto renewal

You can tell everyone how wonderful it is it you want to.
Clearly you appear to like it, others don't.
You don't need to shop around, it may suit you to lodge your credit card with them and drift on regardless, that's your choice.
But I think you need to realise not everyone agrees, so feel free to post whatever you want to.
I intend to.
But probably without resorting to trite insults.

opinions4u

kittygirl wrote: »

looking back at all our home insurance payments for that last 7 years our premiums started at £455 for a 3 bed mid terraced house - rising to £825 in 2010. We recently moved into a 4 bed detached and shockingly i got house insurance for less than £150.

Different property construction in a different postcode area. Different policy with different cover. As others have suggested, probably a minimal cover compared to the old Halifax policy which probably had bells on it.

I was so amazed at this price that I got angry with my last insurance company as I now think they have been over charging us for years and I would like to get some of my money back.

If they tell you what their premium is and you accept it then that's the end of the matter. They are not overcharging you if they have calculated the premium in accordance with their business model. Their policy might be expensive (my Halifax home insurance is remarkably cheap) but that does not mean they are doing anything wrong.

We've never made a claim in all the years we were with Halifax, and I baulked at their insurance quote of over £1500 for our new house.

£1,500 sounds remarkably expensive. But if you agree to pay it they haven't overcharged you. You've just bought something for a price that you could have got for less elsewhere.

Does anyone have any ideas and suggestions on how i could get some moneyback from Halifax?
Thanks

You won't get any money back from them. Your own laziness in failing to shop round every year has, apparently, cost you several thousand pounds.

My own laziness in not shopping at Aldi probably costs me a similar amount.

I'd suggest you check the exclusions on your new £150 policy. What's the buildings sum insured? Does it actually include contents cover?

Macalan

I have just discovered that there is an annual £600 difference between an online quote and what I am currently being charged for my home insurance. I entered the exact same details. The renewal policy just arrived so I went to 'Go Compare' for a quote. After much cursing - I realise that I am foolish for not shopping around but...the insurance provider was also my mortgage provider and as annual renewals come in you think...another increase - expected...

What P's me off more than anything is that both the current policy and the online quote are the same provider!!

Should be a punishable offence! I agree that shopping around is wise - but can a provider really have such a difference in prices?

Relating to the 'milk' analogy from an earlier post. I am being punished for trusting my milk man - not realising that he can and is selling milk to my neighbour at a massively discounted price!