MSE News: Santander to double overdraft charges

whitewater_2

Davida2z wrote: »

i am not 100% if we can reject these terms and conditions ?

only by switching to another provider

Davida2z

whitewater wrote: »

only by switching to another provider

First direct seems a good alternative .
i really feel angry that Santander would do this to it`s customers . I MEAN DOUBLE !

bfgun

Davida2z wrote: »

First direct seems a good alternative .
i really feel angry that Santander would do this to it`s customers . I MEAN DOUBLE !

I feel angry as I am half way through the switching process a decision that I made based on their 50p per day overdraft charge!

bfgun

"Liz Chang, director of banking at Santander, says:"We are committed to helping our customers manage their finances more closely and the clear and transparent changes we are making demonstrate this."

Clearly demonstrated by doubling the charges!

twiglet98

I got the letter today too.

Recently I queried 6 x £25 charges that had been applied for bounced direct debits, though the account had gone just £4 over the agreed overdraft, and I had not had any notification that this was going on, nor of the proposed charges. $antander apologised within hours and refunded five of the charges - this was my first altercation with them in 2 years and I was quite impressed.

However, doubling the overdraft charge has persuaded me to move. The Nati0nwide acc that I've held for over 30 years can become my primary account again whilst I decide where to try next.

Ex and I had a joint acc with Fir$t D!rect that he seriously messed up after he moved out (I didn't use it, joint account holder in name only). The debt was converted to a loan and is clear now and the account closed, but I'm not sure they will consider me for a new account with them in my sole name, and don't want to risk getting a record of being turned down. Ha1ifax aren't very appealing either. Co-0p maybe worth investigating?

ses6jwg

Citibank also offer a £500 interest free o/d and free family worldwide travel insurance if you fund with £1250+ pcm

A_Flock_Of_Sheep

Santander are only good for one thing:

Fleecing the £100 joining gift.

pqrdef

bfgun wrote: »

"Liz Chang, director of banking at Santander, says:"We are committed to helping our customers manage their finances more closely and the clear and transparent changes we are making demonstrate this."

Translation: the buffer zone and grace period are being enforced on all the banks by the regulators. This will cost us money, so we're going to get that money back.

Oh, and our parent group is seriously strapped for cash.

steve1980

twiglet98 wrote: »

I got the letter today too.

Recently I queried 6 x £25 charges that had been applied for bounced direct debits, though the account had gone just £4 over the agreed overdraft, and I had not had any notification that this was going on, nor of the proposed charges. $antander apologised within hours and refunded five of the charges - this was my first altercation with them in 2 years and I was quite impressed.

They altered a mandate that came out of my account then denied all knowledge!

twiglet98 wrote: »

However, doubling the overdraft charge has persuaded me to move. The Nati0nwide acc that I've held for over 30 years can become my primary account again whilst I decide where to try next.

Just joined FD and can't fault their service.

twiglet98 wrote: »

Ex and I had a joint acc with Fir$t D!rect that he seriously messed up after he moved out (I didn't use it, joint account holder in name only). The debt was converted to a loan and is clear now and the account closed, but I'm not sure they will consider me for a new account with them in my sole name, and don't want to risk getting a record of being turned down. Ha1ifax aren't very appealing either. Co-0p maybe worth investigating?

How long ago was the problem? Not really FD's fault is it? You were a joint holder therefore would have had access to bank balances, statements etc.

Co-Op have a massive security risk in that they have access to all your security questions. They are not encrypted on their systems.

markdavey

Well, closed my Sandanter (old A/L) accounts yesterday. Switch to Co-Op now complete and waiting for my £200 switching bonus to be paid in next month...