Dial a Phone: Gadget Helpline Support

Essexdelboy

I have taken out a contract with Dial a Phone on the new iPhone 4s and with the contract comes Gadget Helpline Support which is free for month 1 and then there is a charge.

I have no need for this, so i would like to cancel - has anyone else had to do this and could advise me on the process? i.e. d i go to them direct with a letter of their website etc

Any help would be much appreciated.

grumbler

TMTI Cancellation? can it be don

Essexdelboy

thanks for the link, its greatly appreciated

BriggBob

Rather than use their 0844 number, use 0137 383 9990. I was able to use my postcode (rather than any reference number) and to my amazement the process took 2 minutes.

mobilejunkie

Two minutes! My latest took 15 seconds.

newts

I find this a horrible way to gain new business. A bit like being opted in and having to opt out of a;ll your details being sold around the world. I guess it could be seen as my fault because it was hidden in the t&c which i accepted. What a business model...lets con people into paying £20 before they realise and cancel...Grrrr

adamc260

I just rang them, cancelled and job done. It's annoying though that I was 'opted' in to begin with as I didn't want it.

borneotiger

It is nice to see that this company is still taking money from people. I have just had £18.30 taken out of my account with no confirmation letter from the bank or the company .I can not see where I agreed to this . As far as I am concerned this is fraud . I will do my best to obtain compensation. is this a bit like miss selling payment protection.
most people haven`t got the time or the determination to fight these people . how many thousands of people have paid up twenty quid extra when they bought a phone from Dial a Phone and where else are they operating.