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• How to Complain

:mad: • How to Complain :mad:


This ia a very informative website and a real must, I often find myself complaining at todays lack of quality and service but :confused: don't quite know which direction to turn, all advice is free.

:eek: SPEAK OUT FOR YOUR RIGHTS AND GET COMPLAINING!!!!! :eek:

At howtocomplain.co.uk you can learn about your rights and where to get advice and help; submit, escalate and resolve complaints online, find out how to complain about any issue, and share info using their message boards.
http://www.howtocomplain.co.uk/
:T :T :T
Karla x :o

if you can keep your head when all around have lost theirs then you probably haven't understood the seriousness of the situation
«1

Comments

  • karlagab wrote:
    :mad: • How to Complain :mad:


    This ia a very informative website and a real must, I often find myself complaining at todays lack of quality and service but :confused: don't quite know which direction to turn, all advice is free.

    :eek: SPEAK OUT FOR YOUR RIGHTS AND GET COMPLAINING!!!!! :eek:

    At howtocomplain.co.uk you can learn about your rights and where to get advice and help; submit, escalate and resolve complaints online, find out how to complain about any issue, and share info using their message boards.
    http://www.howtocomplain.co.uk/
    :T :T :T

    i'm gonna go and visit this site and complain about tesco asking pricedash to remove codes, along with icelands and boots:(
  • jo_b_2
    jo_b_2 Posts: 7,120 Forumite
    1,000 Posts Combo Breaker
    i'm gonna go and visit this site and complain about tesco asking pricedash to remove codes, along with icelands and boots:(

    Didn't realise that had happened! :eek:
  • jo_b wrote:
    Didn't realise that had happened! :eek:

    it might have something to do with ebay have you loooked at the amount of tesco vouchers for sale!!

    it's gone mental
  • Glad
    Glad Posts: 18,999 Senior Ambassador
    Part of the Furniture 10,000 Posts Mortgage-free Glee! Name Dropper
    you don't complain to this site about companies,
    they just show you how to go about complaining to a company, providing a sample letter etc
    I am a Senior Forum Ambassador and I support the Forum Team on the Wales, Small Biz MoneySaving, In My Home (includes DIY) MoneySaving, and Old style MoneySaving boards. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • karlagab
    karlagab Posts: 45 Forumite
    this website finds the company and invites you to fill a form in which they then pass directly to the compant head office. I used this last night and it saved me the hassle of hunting the head office address out and also having to write a long letter to argue my point. I will let you know how I get on.
    Karla x :o

    if you can keep your head when all around have lost theirs then you probably haven't understood the seriousness of the situation
  • cmorgan
    cmorgan Posts: 236 Forumite
    I have used this site to complain on a number of occaissions with some success. It takes the hassle out of complaining and it does half get a fast response from the company you are complaining about. My major success was when I complained to Boots.com through this site due to problems I had with an order they cancelled without telling me. Boots sent me a £50 gift card in response?! Thats what I call a result.
  • leelops
    leelops Posts: 47 Forumite
    thanks for this karlagab
    its really useful at the mo as i have 2 problems to deal with so hopefully i may start to get some where with my issues !!!!
  • I've used this site to and its great
  • musey
    musey Posts: 417 Forumite
    Part of the Furniture 100 Posts
    I used the site to complain to Ikea and got zero response
  • purplegirluk1
    purplegirluk1 Posts: 1,485 Forumite
    Part of the Furniture Combo Breaker
    In my opinion Ikea don't pride themselves on good customer service, I have had so many reasons to complain about items and the service they provide however I, and many other people, keep returning to buy more as Ikea offers unique items that are often very well priced, I think they feel that this off-sets the poor customer care. They are notoriously hard to get in touch with and pass the buck with most probs until you feel like you don't care anymore!!
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