Lloyds TSB expired Debit Card

doshwizz

Hi I'm new to the forum and wondered if someone can enlighten me as to what an expiry date on the card means? My understanding is when a debit card expires it becomes null and void and can not be used to purchase anything by the holder, however, we have just noticed a recurring transaction on our bank statement from "shopperdicounts.co.uk" which has been running unnoticed since Apr 2007. The debit card associated with this transaction expired on Jan 31st 2008 but there have been 50 x £8 further unnoticed transactions since the card expired!! Our statments clearly show the old expired card number for each of the 50 transactions....Lloyds TSB are claiming it doesn't matter that the card has expired as it was set up as a subscription which we have no record or recollection of ever dealing with this company. It just seems so wrong that when a card expires the card holder can no longer use the card yet money can still be taken out from your account by business' who have OLD EXPIRED card details...please can someone advise as surely this cant be right? :mad:

stclair

It sounds like a re-ocurring payment authority has been set up on the card.

I would contact the company involved to see if they have account set up in the persons name:

http://www.shopperdiscountsandrewards.co.uk/Features/Common/ContactUs.rails

I would also recommend you check your statements in more detail in future.

Saints2011

doshwizz wrote: »

Hi I'm new to the forum and wondered if someone can enlighten me as to what an expiry date on the card means? My understanding is when a debit card expires it becomes null and void and can not be used to purchase anything by the holder, however, we have just noticed a recurring transaction on our bank statement from "shopperdicounts.co.uk" which has been running unnoticed since Apr 2007. The debit card associated with this transaction expired on Jan 31st 2008 but there have been 50 x £8 further unnoticed transactions since the card expired!! Our statments clearly show the old expired card number for each of the 50 transactions....Lloyds TSB are claiming it doesn't matter that the card has expired as it was set up as a subscription which we have no record or recollection of ever dealing with this company. It just seems so wrong that when a card expires the card holder can no longer use the card yet money can still be taken out from your account by business' who have OLD EXPIRED card details...please can someone advise as surely this cant be right? :mad:

& before you ask it's not the banks fault

doshwizz

I thought Definition of Expire = To come to an end; terminate

The card should be invalid from its expiry date...else why have an expiry date at all. I certainly couldn't use it after it expires, or can I.

Le73Uq86Uv

Just contact them and cancel.

Then learn the lesson.
recurring-payments

ChiefGrasscutter

The recurring transaction was set up on a card that was valid at the time.
The vital words here are "recurring" and "set up"
No transactions were set up or done on invalid/out of date cards.

This is how you car insurance is still paid out of your card even though the card has become out of date, because it was initially set up on a valid card at the time as a recurring transaction ad-infinitum - until cancelled.
Then again perhaps you'd prefer such things could not happen and then if your card becomes invalid during the year your car insurance cannot be paid and you will be guilty of driving round without insurance - maybe not such a good idea after all.

EarthBoy

doshwizz wrote: »

.. we have just noticed a recurring transaction on our bank statement from "shopperdicounts.co.uk" which has been running unnoticed since Apr 2007. ...

So you really haven't checked your bank statements for nearly FIVE years?! Exactly whose fault is that then? More fool you.