Do all DWP staff have access to private records

real1314

ohreally wrote: »

A word in the right ear is all that is required to find out.

1. She won't have access to the relevant applications.

2. Those with access to the relevant applications are subject to random checks.

3. Why would someone risk their job for a new employee, or even an existing employee? In the current job climate?

You could do what woodbine suggests, but it would be pointless as she won't have access to benefit records anyway.

:cool:

Vejovis

are you sure she cares that much? there are a lot of people i could look up on the computer at work, but i CBA, they're really not that important. and presumably she's known your brother for a while, why would being married make a difference, she could have looked you up anytime.

Adereterial

She will have no access - access costs money and is only given to those who need it. I work in Benefit Delivery as a manager and have no system access at all.

chrissie57

Not quite the same situation but I do CT/Benefits and I had to declare my local relatives - their accounts are barred to me.

StopTheWorld_2

chrissie57 wrote: »

Not quite the same situation but I do CT/Benefits and I had to declare my local relatives - their accounts are barred to me.

What is CT/Benefits? And do you work in a department where you would regularly access people's records?

StopTheWorld_2

Adereterial wrote: »

She will have no access - access costs money and is only given to those who need it. I work in Benefit Delivery as a manager and have no system access at all.

That's interesting! So Benefit Delivery sounds like it actually deals with paying the benefits as well?

StopTheWorld_2

Vejovis wrote: »

are you sure she cares that much? there are a lot of people i could look up on the computer at work, but i CBA, they're really not that important. and presumably she's known your brother for a while, why would being married make a difference, she could have looked you up anytime.

I appreciate I'm being a bit paranoid but she is vindictive person and it's good to have an idea of what she might or might not be able to access. I've seen the report sent in by one of my doctors and the thought of her being able to read it somehow just terrifies me.

Peanuckle

My mother used to work at the benefit's agency and my account was locked out so only her supervisor could access it. I'd say her getting access would be highly unlikely because, as others have said, she'd be risking her job to poke around BUT if it really is worrying you that much then there is no harm in writing a letter stating your concerns and asking for confirmation that she would have no access to your personal details. You don't have to mention that you don't get on with her just the fact that you'd like reassuring that your personal details and medical reports are not available for her to see.

ohreally

real1314 wrote: »

1. She won't have access to the relevant applications.

I never suggested she had access, indeed only a cretin would access this data themselves.

StopTheWorld_2

http://www.mablaw.com/2010/07/cis-dwppublic-sector-staff-inappropriate-snooping-personal-data/