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Relative got scammed by 'Windows' cold call - how to ensure computer is safe?

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Comments

  • fiddiwebb
    fiddiwebb Posts: 1,806 Forumite
    Just be aware that Combofix should only be used under supervision or with the help of a qualified person!

    If there had been any problems then I would have thought mbam & avast would have shown some kind of indication of that if you have already run scans.
  • bod1467
    bod1467 Posts: 15,214 Forumite
    bod1467 wrote: »
    Did she definitely use Chrome? Maybe these scammers directed her to use Internet Explorer? Have you checked its history too?

    In case you skipped over this question. :)
  • pineapple
    pineapple Posts: 6,938 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Once you are sure the computer is clean, I would check out sandboxie. It's free (with the occasional nag) and it's like putting a ring of steel around all your net activities. I only ever connect through sandboxie. Best thing ever imo. :T
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