Damaged glasses want free repair

tonytiger2701

Hi i have a pair of expensive glasses purchased from Boots in April last year. They need to be repaired, due to the frame breaking and the falling out.

My question is: as they are less then 12 months old can i get the repair free of a replacement of the frames. I dont wear them all time they are like new..

Thanks Tony..

[Deleted User]

I've found Boots good in the past - a couple of years ago I had a nasty fall and damaged the frame (spectacle, not zimmer) :rotfl:Went into Boots and they did a repair free of charge, although I was expecting to pay. Not sure how long I'd had them, but didn't take a receipt and they didn't ask, although I believe they may have been Boots own brand. Suggest you ask them and see ...

tonytiger2701

Thanks for that. I dont have the receipt for mine but they will have it on file as i failed my eye test at the same time.Will give it a shot.

somethingcorporate

You can fail an eye test??? :eek:

soolin

tonytiger2701 wrote: »

Thanks for that. I dont have the receipt for mine but they will have it on file as i failed my eye test at the same time.Will give it a shot.

'failed your eye test' - I've never heard anyone fail an eye test before....is that a typo?

soolin

somethingcorporate wrote: »

You can fail an eye test??? :eek:

snap! - I'm really worried now in case i haven't revised well enough for my one in a couple of weeks time

neilmcl

tonytiger2701 wrote: »

Hi i have a pair of expensive glasses purchased from Boots in April last year. They need to be repaired, due to the frame breaking and the falling out.

My question is: as they are less then 12 months old can i get the repair free of a replacement of the frames. I dont wear them all time they are like new..

Thanks Tony..

A bit more info would be nice. Exactly how old are the glasses? What is the nature of the frame breaking?

somethingcorporate

soolin wrote: »

snap! - I'm really worried now in case i haven't revised well enough for my one in a couple of weeks time

:rotfl::rotfl::rotfl:

Hintza

neilmcl wrote: »

A bit more info would be nice. Exactly how old are the glasses? What is the nature of the frame breaking?

Let's phrase this slightly differently. OP did you break the glasses or are you claiming there is a fault?

neilmcl

Hintza wrote: »

Let's phrase this slightly differently. OP did you break the glasses or are you claiming there is a fault?

Or, has the screws loosened allowing the glass to fall out, which as mosts people who wear glasses know is a very common occurance and not really indicative of a fault.