Sony Ericsson Xperia Arc S not saving photos/videos!!

rachel90

I don't know if anyone can help, I've had my phone since November and recently, when taking photos and videos, it saves them but as nothing.
For example, when I go to my photo album, it comes up with the photos I've just taken but with no image, they are all just little rectangles with a little mountain shape and a line through them.

I have plenty of memory on my card and phone so have no idea what's happened. It was fine before?:(

buglawton

Have you bought a cheap SD card with a claimed high capacity? There are fakes around that show up as say,. 16 GB but really only have 4. Any files over that limit just disappear.

Also, try connecting your phone to a computer and browsing the SD card to see if the photos are there somewhere.

There was a known bug that affected older Android phones where media files vanish - it's a long shot but:
http://code.google.com/p/android/issues/detail?id=3692

qubic

I had this problem too but, it was with a dodgy memory card. Apparently the Amazon seller got a bad batch and didn't realise. Refunded and I got another which worked no probs but, lost a lot of photos before I realised the 32GB card I bought, was really only an 8GB card . (And 4GB after formatting it :O).

Connect the sdcard/phone to a computer, see how much space is used, add a large file - preferably 1GB - disconnect phone and then reconnect. If the 1GB file has "disappeared" it's a dodgy memory card. That's one way of finding out anyway.