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Nationwide - has this happened to anyone else?

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  • DorsetGirl_2
    DorsetGirl_2 Posts: 1,416 Forumite
    Still no money - apparently my first form was lost an although I have filled in another form I have heard nothing. I have sent an email of complaint yesterday morning and was told I should get a reponse within 48 hours.

    It is really making me rethink having an account there.
    Pay off all my debts before Christmas 2015 #165.
  • pmduk
    pmduk Posts: 10,681 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 31 January 2012 at 9:21PM
    DorsetGirl wrote: »
    Still no money - apparently my first form was lost an although I have filled in another form I have heard nothing. I have sent an email of complaint yesterday morning and was told I should get a reponse within 48 hours.

    It is really making me rethink having an account there.
    Keep an eye on the situation. Nationwide are very good at losing complaints in my experience. They come back to you and either claim you've never made a complaint or can't find their records
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