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Virgin Media's On Demand error - beware

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  • MrN_2
    MrN_2 Posts: 15 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Yep, tried that too.
  • spike7451
    spike7451 Posts: 6,944 Forumite
    These issues can be caused by the installer not checking the forward or return path & adjusting them accordingly with equaliser or attenuator jellybeans.Imagine a hill,at install the engineer should take 3 readings.A minus reading,and 2 plus readings at set points.If the slope between the highest & lowest (minus) reading is too high,say -12/+8/+16,the box has to work harder to 'climb the hill'.Over here we took the readings at 128/526/755 & the level should have been -6/+6/+12.
    If the level is greater,it can be attenuated or equalized with different strength jellybeans.If your home is too close to the street cabinet & thus the signal strength is too high,a cable simulator can be used.These signal issues are one of the reasons cable boxes get hot.

    Jellybean;
    fld5w-65-860-eqpf-8.jpg
  • MrN_2
    MrN_2 Posts: 15 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Okay, thanks.

    The only reference our engineer made to figures was "the number should be as close to zero as possible, and yours is zero, so it's not that".

    Sanskrit to me though.
  • giraffe69
    giraffe69 Posts: 3,601 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    8pm to 12pm is 28 hours.

    Why isn't it 16?
  • spike7451
    spike7451 Posts: 6,944 Forumite
    MrN wrote: »
    Okay, thanks.

    The only reference our engineer made to figures was "the number should be as close to zero as possible, and yours is zero, so it's not that".

    Sanskrit to me though.

    Some areas (Telewest for example) may use different readings that ours (NTL)
  • dojoman
    dojoman Posts: 12,027 Forumite
    giraffe69 wrote: »
    Why isn't it 16?

    It is 16 not 28:)
    :pB&SC No. 298
    Life`s Tragedy is that we get OLD too soon
    and WISE too late!
  • daveyjp wrote: »
    8pm to 12pm is 28 hours. Has it ever worked?

    It is not 28 hours it is 16 hours...
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