Mystery Shopping Thread 22 *PLEASE READ THE OP FIRST**PLEASE NO CLIENT NAMES OR FEES*

yonk

HeavensDevil wrote: »

And I didn't get to do one of the phone shops as usual either - it was mega busy, and even after going away, coming back half an hour later and waiting another ten minutes (as per the brief), there was still no one available to serve me, so I left.

What do I do?

I had this happen to me, it's quite rare apparently. I just filled in the report with lots of no, no, no...

It's quite quick to do! But definitely email.

Siouxsie32

Something similar happened to me a few month back and GFK just told me to fill in the questionnaire based on what happened and I still got paid so you should be OK.

I did part of a car circuit today and one garage told me their computers were down so he couldn't work out exactly what discount to give me and that he'll call me on Monday to discuss it further - I guess I'll just email Bare and explain and see if they want me to fill in the report based on the phone call rather than the visit :huh:

HeavensDevil

Thanks guys, I have submitted the questionnaires plus emails, both detailing what happened.

You're quite right yonk, I've done nearly 20 of them over the last year and this has never happened to me, I've always been able to see someone rightaway. Very busy (and small) little shop indeed!

System

I was in a shop today and one staff's perfume was extremely strong, the whole shop stank. I didn't mention it in the report, I think this was the right choice?

Ziggy_Stardust

berbastrike wrote: »

I was in a shop today and one staff's perfume was extremely strong, the whole shop stank. I didn't mention it in the report, I think this was the right choice?

Personally I wouldn't mention it as its not in the brief and its better than body odour .

whitelabel

Boredupnorth wrote: »

What I am doing is putting the forms in the bin. No way am I spending time filling in forms for them, if they want me to provide a receipt confirmation for them they can provide a completed form along with a fee to cover the cost of my time. Not a chance of me doing anything for free for that company.

to be honest im glad you said that
i wasnt planning to return them either

lclose62 wrote: »

Come on then own up- who's my Birmingham rival who's snatched all the tns supermarkets?? Lol :mad:

Not me dont do much for tns, but i guess youre on my patch rather than me on yours;):rotfl:

skintmum2012

Just got GYP to work for me and I have got my first shop little bit scared to tell the truth how do you all check your timings I mean if I stand there with my mobile out wont that give the game away?

Lil_Me_2

skintmum2012 wrote: »

Just got GYP to work for me and I have got my first shop little bit scared to tell the truth how do you all check your timings I mean if I stand there with my mobile out wont that give the game away?

What phone do you have? Some of us have a variety of tricks that could help you if we know what you're using

skintmum2012

Hi o yes that would help sorry I have a HTC wildfire http://shop.orange.co.uk/mobile-phones/htc-wildfire-s-black this is my phone.

Becles

You should be able to download a stopwatch for that phone from the Android market.

Just fiddle on as if you are sending a text message. Nearly everyone faffs on with phones these days so you won't stand out.

Also Inkpad is a good one to download for making notes in