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e2save - when will they acknowledge

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John_G66
John_G66 Posts: 347 Forumite
Part of the Furniture 100 Posts Combo Breaker
reciept of my 1st cashback claim ? signed for on the 25th of January (by special delivery). For those who have been successfull (not many I know) when did you get that all important text ?
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  • Hi I sent in my first cashback on Tuesday 6 Feb by special delivery and I received a text today confirming my cashback had been successfull
  • John_G66
    John_G66 Posts: 347 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Scotsgirl wrote:
    Hi I sent in my first cashback on Tuesday 6 Feb by special delivery and I received a text today confirming my cashback had been successfull

    In that case I smell a rat - Dunstone e mailed accordingly.
  • reehsetin
    reehsetin Posts: 4,916 Forumite
    1,000 Posts Combo Breaker
    im sure they say to wait a month before they will investigate
    Yes Your Dukeiness :D
  • shareef
    shareef Posts: 288 Forumite
    4 claims sent on the 26th, acknowledged on the 3rd and the cheques are on my doorstep today!

    Oh and as Royal Mail failed to obtain signatures for these claims, Il be getting a crap load of free stamps too :D
  • John_G66
    John_G66 Posts: 347 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    shareef wrote:
    4 claims sent on the 26th, acknowledged on the 3rd and the cheques are on my doorstep today!

    Oh and as Royal Mail failed to obtain signatures for these claims, Il be getting a crap load of free stamps too :D


    No Sig for me either, interested in the freebie stamps !, so how's that work ?
  • cobra
    cobra Posts: 130 Forumite
    Part of the Furniture Combo Breaker
    I sent my first chequeback docs on 25th January 2006.

    I received a text on 26th.

    Another text received on 27th.

    Received my first cheque today 10th Feb.
  • shafeeq
    shafeeq Posts: 973 Forumite
    Part of the Furniture 500 Posts
    I sent to cpw special delivery on 18th Jan. Received a txt on 20th. cheque arrived on 2nd Feb.
  • shareef
    shareef Posts: 288 Forumite
    John_G66 wrote:
    No Sig for me either, interested in the freebie stamps !, so how's that work ?
    Ring royal mail and explain to them whats happened, i.e. its been received but no signature was obtained. Depending on who you speak to, they should either say okey doke we'll send you some free stamps, or they'l tell you to fill in a form first before they send you the stamps (available from the post office).

    Ive been doing this every time for the past year now, saves stamp money. Plus you should, you payed for a recorded service which you did not get, you should be entitled to that money back!
  • highet
    highet Posts: 353 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    docs sent recorded 1st class on 2nd feb (as usual no signature from royal mail) - text confirming receipt and successful claim on 8th feb - says cheque in 30 days
  • I've always got my cashback from e2save but on more than one occasion I haven't received an acknowledgement text. I wouldn't worry about it - just leave it a few weeks and see what happens.
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