Tesco Leads UK Retail Christmas Sales Misery

worldtraveller

Joeskeppi wrote: »

Isn't that insider trading or something?

I doubt it, IMHO, and I only posted it "tongue-in-cheek". It was only about 5% of his shareholding and said to be for "necessary family expenditure," according to a Tesco spokesman, who added that the sale was not made in a period restricted by regulatory rules. Probably slightly embarrassing for him none the less.

worldtraveller

Shares are down around 18% now compared to Wednesday's SP.

abaxas

Tescos - like a more expensive ASDA but with crap unhelpful staff.

Says all you need to know.

wotsthat

worldtraveller wrote: »

I doubt it, IMHO, and I only posted it "tongue-in-cheek". It was only about 5% of his shareholding and said to be for "necessary family expenditure," according to a Tesco spokesman, who added that the sale was not made in a period restricted by regulatory rules. Probably slightly embarrassing for him none the less.

If he sold shares based on non-public information then he's guilty of insider trading.

Tesco have amazing data collation systems. When the shares were sold he must have known that they'd had a shocking Christmas - it will have been all they were talking about internally whilst waiting for the data. He'll also have known that not only did they have a shocker but that their peers performed better and so there would likely be an impact on share price.

Either way Tesco have terrible culture of blame. This will be the final nail in the coffin - I reckon he's on his way.

LisaW123

I have never come across more unhelpful or, and I hate to say the word, ignorant staff than in Tesco. A bit of a generalisation and I must admit the odd person is OK. I've lost count of the times I've tried to ask a staff member a question and they've continued talking to a colleague. That is just plain rude; and woe betide you if you have ever forgotten your bags once you get to the checkout. You'd think the staff paid for them themselves. The last time I was there my trolley got stuck on a huge piece of industrial plastic that had just been left in the aisle. After a five minute struggle trying to free it, a member of staff finally came over to help. The point is, of course, it should never have been there in the first place. Tesco seems a pretty soul-less place to work and I wonder how many people would do so if they had more choices, but I've not noticed such indifference to customers in other supermarkets. It seems endemic in Tesco and I wonder if it is associated with poor management and poor staff training. Maybe they've got too complacent; they've had the lion's share of the market for a very long time.

abaxas wrote: »

Tescos - like a more expensive ASDA but with crap unhelpful staff.

Says all you need to know.

lynzpower

Back in the day, about 18 years ago ( approx!) I worked at tesco when I was in 6th form and the 'every little helps' slogan was launched. Not only was it a slogan for the advertising but went hand in hand with loads of training based on whatever the customer wants: they get it. They want you to tell them where something is : take them to it, have a little chat with them on the way, ask if theres anything else? An elderly person or just anyone that wanted physical help with shopping, members of staff used to go around with them, push the trolley, it took as long as it took , no pressure, jsut make sure the customers happy. Bag packing? Not a problem that was my first role there, there was at that time a bag packer at the end of every till? Seen one of them recently? If somethings not on the shelf, then you need to go in the back, pull out every cage until its done! Customer had problems with items in terms of quality, apologise profusely, and give them whatever it took to make them happy and come back! Work in the customer cafe? Behave like you are serving at the top resturaunts, call everyone sir or madam, offer to carry anything they need or make something special. Wasnt unusual to go to the freezer section to pull something specific out for a customer to have for lunch ( eg if they are a vegetarian and wanted something specific) a lot of this is LONG GONE

Theres a few reasons why I dont shop at tesco: the service is one, but ultimately the food is crap, the prices are high. I do not like the ethical stance of tescos and thats the primary reason I dont use them and wouldnt unless i was literally starving.

How comes sains can get their 'value' bananas, tea bags, coffee fairtrade but tesco cant? How come sainsburys value eggs are RSPCA approved whereas others cant?

There are thousands of alternatives from Harrods food hall to local market stalls and everything in between. I am an avid price checker and often find some foods cheaper in M&S than most of the others and I tend to buy meat in between there and the butcher, occasionally waitrose, occasionally freedom foods at sainsburys. Even when I find total grabbits I still cant bring myself to spend money in this greedy grasping customer- last company that is tesco.

Tescos are so far away from my values I cant see me shopping there in 2012 at all.

ukcarper

I’m not sure where you people live but I shop in both stores on a regular basis and have to do two shops one for myself and one for my mother and I don’t see much difference between the two them. In my area Sainsbury’s have taken out more manned tills.

Kennyboy66

lynzpower wrote: »

Back in the day, about 18 years ago ( approx!) I worked at tesco when I was in 6th form and the 'every little helps' slogan was launched. Not only was it a slogan for the advertising but went hand in hand with loads of training based on whatever the customer wants: they get it. They want you to tell them where something is : take them to it, have a little chat with them on the way, ask if theres anything else? .

Really interesting that. I do most of the grocery shopping in our family and a few months ago had a Tesco voucher for £5 off a £50 shop, but didn't have my clubcard with me .
I was made to feel like a shoplifter before a manager came over and reluctantly accepted it.
Amazingly I still shop there (the store is 8 mins from work and 5 mins from home), but service seems to get worse by the month.

pqrdef

What always strikes me about supermarkets is the number of people who don't want to be there. That's most of the kids, most of the people sat in cars, a lot of the people traipsing round the aisles accompanying somebody else, and quite a few of the people doing the actual shopping.

I like Morrisons for products, value and offers. Doesn't do them any good, because I rarely go. The process of parking, shopping and checking out is so much fag that I put it off, and make do with a few bits and pieces from somewhere handy for now.

More and more people are going to decide that a weekly supermarket trip is a chore they can do without. The future of groceries probably splits between convenience and online. And the future of online probably goes with fewer and larger depots.

Meanwhile, the future of the supermarkets probably lies in non-food. There's a niche going begging for a good one-stop housewares shop with a comprehensive range. Last time I went to Tesco I was chuffed to pick up a toilet-roll holder, which for months had been on my list of things I couldn't be bothered to search the B&Q Depot for. Cost me £5, worth £3, I didn't care, bird in the hand.

I wouldn't bet on Tesco being behind the curve. But it's going to be a difficult transition.

Snooze

Kennyboy66 wrote: »

Snooze wrote: »

* Higgidy pies, esp the beef, stilton and ale

Mmmm pies.

How do these compare to Pieminster pies ? - which are fantastic but a tad expensive when bought at a Supermarket.

I have to admit that I have not experienced the pieminster pies one speaks of. :eek: They don't flog them in my store. :huh: I think that the higgidys are bloody expensive for what they are. I wish that they did family size ones as that would ease the price pain a little.

On an related note, I just noticed in my local Sainsbugs this morning that lamb joints and cuts now have security tags on them. :eek: