Who regulates mobile phone recycling sites

shazzah

Can anyone tell me who regulates mobile phone recycling sites. As you can see from my previous post, im still waiting for a payment from a website called Selloldphone. Ive emailed them 3 times but havent received a reply. Would trading standards be able to help?

grumbler

My guess is that Trading Standards will advise you to send a Letter Before Action and then to submit a claim to the Small Claims Court (online).

I am not an expert in how you can enforce the court's decision should you win.

Buzby

It would be the Trading Standard depart in the area your firm is based. TS offer advice only, and will do nothing more than (perhaps) sent a letter or advise they have had other complaints. As grumbler states, if you raise court action and win, there is still no guarantee of any payment should the firm skip or be a Ltd company.