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Help me get a picture message please

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Hi, I have a motorola v235 on virgin. I have just been sent a picture message but my phone isnt set up for this, ive tried to get the picure on the virgin website but cant get it to work. I followed the instructions to get my phone set up for this but when i go into browser messages it says update is required, when i press install it says enter authentication, what do I enter? I havent got any pin numbers that I am aware of. (Cant you tell I havent got a clue about mobiles) Thankyou.

Comments

  • impy78
    impy78 Posts: 3,157 Forumite
    When you get the settings sent to you, the site should give you a code to type into your phone, so it can accept the settings.

    Alternatively, you could manually enter the settings yourself. You will then need to send a picture message to activate the service.

    Virgin MMS settings

    Note: Virgin must enable MMS for your account. Contact Virgin Customer Services

    Access Point Name: goto.virginmobile.uk
    Username: user
    Password: (leave blank)
    Authentication: Normal
    Data bearer: GPRS
    Gateway IP (proxy) address: 193.030.166.001
    Port: 8080
    Session mode: Permanent
    MMS Message (Relay) Server URL http://mms.virginmobile.co.uk:8002
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • impy78
    impy78 Posts: 3,157 Forumite
    Did it work?
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
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