Laptop being slow: OTL help please

Sunny_Saver

Hello

I have a Dell Inspiron 1525, 2GB 32-bit Operating System.

I use Avast, Malware and CC Cleaner.

In the last couple of days, it's not been operating properly. If I have, for example, an IE pages up and a word document and I want to click from one to the other via the tabs at the bottom of the taskbar, they flash and do not respond.

The OTL report is in the next post.

Thanks.

Sunny

Sunny_Saver

OTL logfile created on: 08/01/2012 12:09:23 - Run 4
OTL by OldTimer - Version 3.2.26.1 Folder = C:\Users\Owner\Desktop
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.19170)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

1.99 Gb Total Physical Memory | 0.79 Gb Available Physical Memory | 39.69% Memory free
4.22 Gb Paging File | 2.81 Gb Available in Paging File | 66.69% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 136.45 Gb Total Space | 79.61 Gb Free Space | 58.35% Space Free | Partition Type: NTFS
Drive | 10.00 Gb Total Space | 4.13 Gb Free Space | 41.30% Space Free | Partition Type: NTFS

Computer Name: OWNER-PC | User Name: Owner | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Program Files\Siber Systems\AI RoboForm\robotaskbaricon.exe (Siber Systems)
PRC - C:\Windows\System32\Macromed\Flash\FlashUtil11e_ActiveX.exe (Adobe Systems, Inc.)
PRC - C:\Program Files\AVAST Software\Avast\AvastUI.exe (AVAST Software)
PRC - C:\Program Files\AVAST Software\Avast\AvastSvc.exe (AVAST Software)
PRC - C:\Users\Owner\Desktop\OTL.exe (OldTimer Tools)
PRC - C:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
PRC - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe (Adobe Systems Incorporated)
PRC - c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe (Microsoft Corporation)
PRC - c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe (Microsoft Corporation)
PRC - C:\Program Files\O2 Assistant\bin\sprtsvc.exe (SupportSoft, Inc.)
PRC - C:\Program Files\O2 Assistant\bin\tgsrvc.exe (SupportSoft, Inc.)
PRC - C:\Program Files\O2 Assistant\bin\sprtcmd.exe (SupportSoft, Inc.)
PRC - C:\Windows\explorer.exe (Microsoft Corporation)
PRC - C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
PRC - C:\Program Files\DellTPad\hidfind.exe (Alps Electric Co., Ltd.)
PRC - C:\Program Files\DellTPad\Apoint.exe (Alps Electric Co., Ltd.)
PRC - C:\Program Files\DellTPad\ApMsgFwd.exe (Alps Electric Co., Ltd.)
PRC - C:\Program Files\DellTPad\ApntEx.exe (Alps Electric Co., Ltd.)
PRC - C:\Program Files\Dell\DellDock\DockLogin.exe (Stardock Corporation)
PRC - C:\Program Files\Dell\MediaDirect\PCMService.exe (CyberLink Corp.)
PRC - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe (Intel Corporation)
PRC - C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)


========== Modules (SafeList) ==========

MOD - C:\Program Files\AVAST Software\Avast\snxhk.dll (AVAST Software)
MOD - C:\Users\Owner\Desktop\OTL.exe (OldTimer Tools)
MOD - C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6002.18305_none_5cb72f2a088b0ed3\comctl32.dll (Microsoft Corporation)


========== Win32 Services (SafeList) ==========

SRV - (sprtsvc_dellsupportcenter) SupportSoft Sprocket Service (dellsupportcenter) -- File not found
SRV - (avast! Antivirus) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe (AVAST Software)
SRV - (AdobeARMservice) -- C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe (Adobe Systems Incorporated)
SRV - (NisSrv) -- c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe (Microsoft Corporation)
SRV - (MsMpSvc) -- c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe (Microsoft Corporation)
SRV - (SupportSoft RemoteAssist) -- C:\Program Files\Common Files\SupportSoft\bin\ssrc.exe (SupportSoft, Inc.)
SRV - (sprtsvc_O2DA) SupportSoft Sprocket Service (O2DA) -- C:\Program Files\O2 Assistant\bin\sprtsvc.exe (SupportSoft, Inc.)
SRV - (tgsrvc_O2DA) SupportSoft Repair Service (O2DA) -- C:\Program Files\O2 Assistant\bin\tgsrvc.exe (SupportSoft, Inc.)
SRV - (DockLoginService) -- C:\Program Files\Dell\DellDock\DockLogin.exe (Stardock Corporation)
SRV - (WinDefend) -- C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SRV - (IAANTMON) Intel(R) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe (Intel Corporation)


========== Driver Services (SafeList) ==========

DRV - (MpKslf5992d1d) -- c:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{9FFFE802-9007-4A64-B116-BF6445E68E78}\MpKslf5992d1d.sys (Microsoft Corporation)
DRV - (aswSnx) -- C:\Windows\System32\drivers\aswSnx.sys (AVAST Software)
DRV - (aswSP) -- C:\Windows\System32\drivers\aswSP.sys (AVAST Software)
DRV - (aswRdr) -- C:\Windows\System32\drivers\aswRdr.sys (AVAST Software)
DRV - (aswTdi) -- C:\Windows\System32\drivers\aswTdi.sys (AVAST Software)
DRV - (aswMonFlt) -- C:\Windows\System32\drivers\aswMonFlt.sys (AVAST Software)
DRV - (aswFsBlk) -- C:\Windows\System32\drivers\aswFsBlk.sys (AVAST Software)
DRV - (NisDrv) -- C:\Windows\System32\drivers\NisDrvWFP.sys (Microsoft Corporation)
DRV - (MpNWMon) -- C:\Windows\System32\drivers\MpNWMon.sys (Microsoft Corporation)
DRV - (XAudio) -- C:\Windows\System32\drivers\XAudio.sys (Conexant Systems, Inc.)
DRV - (ApfiltrService) -- C:\Windows\System32\drivers\Apfiltr.sys (Alps Electric Co., Ltd.)
DRV - (IntcHdmiAddService) Intel(R) -- C:\Windows\System32\drivers\IntcHdmi.sys (Intel(R) Corporation)
DRV - (e1express) Intel(R) -- C:\Windows\System32\drivers\e1e6032.sys (Intel Corporation)
DRV - (rismxdp) -- C:\Windows\System32\drivers\rixdptsk.sys (REDC)
DRV - (rimmptsk) -- C:\Windows\System32\drivers\rimmptsk.sys (REDC)
DRV - (rimsptsk) -- C:\Windows\System32\drivers\rimsptsk.sys (REDC)
DRV - (R300) -- C:\Windows\System32\drivers\atikmdag.sys (ATI Technologies Inc.)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=5080820

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=5080820
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://forums.moneysavingexpert.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..network.proxy.type: 0

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\4.0.60831.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.79\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.79\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\wrc@avast.com: C:\Program Files\AVAST Software\Avast\WebRep\FF [2011/11/29 17:48:09 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{22119944-ED35-4ab1-910B-E619EA06A115}: C:\Program Files\Siber Systems\AI RoboForm\Firefox [2011/12/31 16:30:12 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 8.0.1\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2011/12/17 15:56:50 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 8.0.1\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins

[2011/12/17 15:58:27 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Owner\AppData\Roaming\Mozilla\Extensions
[2011/12/17 15:56:48 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
File not found (No name found) --
[2011/11/21 04:21:46 | 000,134,104 | ---- | M] (Mozilla Foundation) -- C:\Program Files\mozilla firefox\components\browsercomps.dll
[2011/11/21 01:23:17 | 000,001,538 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\amazon-en-GB.xml
[2011/11/21 01:09:48 | 000,002,252 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\bing.xml
[2011/11/21 01:23:17 | 000,000,947 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\chambers-en-GB.xml
[2011/11/21 01:23:17 | 000,001,180 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\eBay-en-GB.xml
[2011/11/21 01:23:17 | 000,001,135 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\yahoo-en-GB.xml

O1 HOSTS File: ([2006/09/18 21:41:30 | 000,000,761 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (RoboForm Toolbar Helper) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (Siber Systems Inc.)
O2 - BHO: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O2 - BHO: (WOT Helper) - {C920E44A-7F78-4E64-BDD7-A57026E7FEB7} - C:\Program Files\WOT\WOT.dll ()
O2 - BHO: (SimpleAdblock Class) - {FFCB3198-32F3-4E8B-9539-4324694ED664} - C:\Program Files\Common Files\Simple Adblock\SimpleAdblock.dll (Simple Adblock)
O3 - HKLM\..\Toolbar: (WOT) - {71576546-354D-41c9-AAE8-31F2EC22BF0D} - C:\Program Files\WOT\WOT.dll ()
O3 - HKLM\..\Toolbar: (&RoboForm Toolbar) - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (Siber Systems Inc.)
O3 - HKLM\..\Toolbar: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O3 - HKCU\..\Toolbar\WebBrowser: (WOT) - {71576546-354D-41C9-AAE8-31F2EC22BF0D} - C:\Program Files\WOT\WOT.dll ()
O3 - HKCU\..\Toolbar\WebBrowser: (&RoboForm Toolbar) - {724D43A0-0D85-11D4-9908-00400523E39A} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (Siber Systems Inc.)
O4 - HKLM..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe (Alps Electric Co., Ltd.)
O4 - HKLM..\Run: [avast] C:\Program Files\AVAST Software\Avast\avastUI.exe (AVAST Software)
O4 - HKLM..\Run: [GSISETUP] File not found
O4 - HKLM..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe (Intel Corporation)
O4 - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O4 - HKLM..\Run: [O2DA] C:\Program Files\O2 Assistant\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [PCMService] C:\Program Files\Dell\MediaDirect\PCMService.exe (CyberLink Corp.)
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKCU..\Run: [RoboForm] C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe (Siber Systems)
O4 - Startup: C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
O8 - Extra context menu item: Customize Menu - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html ()
O8 - Extra context menu item: Fill Forms - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html ()
O8 - Extra context menu item: Save Forms - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html ()
O8 - Extra context menu item: Show RoboForm Toolbar - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html ()
O9 - Extra Button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (Siber Systems Inc.)
O9 - Extra 'Tools' menuitem : Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (Siber Systems Inc.)
O9 - Extra Button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (Siber Systems Inc.)
O9 - Extra 'Tools' menuitem : Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (Siber Systems Inc.)
O9 - Extra Button: Show Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (Siber Systems Inc.)
O9 - Extra 'Tools' menuitem : Show RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (Siber Systems Inc.)
O13 - gopher Prefix: missing
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} http://www.pcpitstop.com/betapit/PCPitStop.CAB (PCPitstop Utility)
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos/OnlineScanner.cab (OnlineScanner Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} http://www.pcpitstop.com/mhLbl.cab (mhLabel Class)
O16 - DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab (Java Plug-in 1.6.0_05)
O16 - DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab (Shockwave Flash Object)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254
O18 - Protocol\Handler\wot {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - C:\Program Files\WOT\WOT.dll ()
O20 - AppInit_DLLs: (AVGRSSTX.DLL) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Users\Owner\AppData\Roaming\Microsoft\Windows Photo Gallery\Windows Photo Gallery Wallpaper.jpg
O24 - Desktop BackupWallPaper: C:\Users\Owner\AppData\Roaming\Microsoft\Windows Photo Gallery\Windows Photo Gallery Wallpaper.jpg
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/09/18 21:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/12/17 17:54:20 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RoboForm
[2011/12/17 16:10:05 | 000,000,000 | R--D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Dell Support Center
[2011/12/17 15:58:04 | 000,000,000 | ---D | C] -- C:\Users\Owner\AppData\Roaming\Mozilla
[2011/12/17 15:56:29 | 000,000,000 | ---D | C] -- C:\Program Files\Mozilla Firefox
[2011/12/10 21:43:02 | 003,552,208 | ---- | C] (Piriform Ltd) -- C:\Louise\ccsetup313.exe
[1 C:\Users\Owner\Desktop\*.tmp files -> C:\Users\Owner\Desktop\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/01/08 12:25:47 | 000,000,886 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/01/08 12:05:17 | 000,002,577 | ---- | M] () -- C:\Windows\System32\config.nt
[2012/01/08 11:31:22 | 000,000,506 | ---- | M] () -- C:\Windows\tasks\SystemToolsDailyTest.job
[2012/01/08 11:06:22 | 000,000,882 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/01/08 11:05:53 | 000,003,616 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2012/01/08 11:05:53 | 000,003,616 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2012/01/08 11:05:33 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/01/08 11:05:30 | 2137,042,944 | -HS- | M] () -- C:\hiberfil.sys
[2012/01/04 19:37:11 | 000,005,677 | ---- | M] () -- C:\Users\Owner\AppData\Local\Temp5.html
[2012/01/04 19:31:48 | 000,001,955 | ---- | M] () -- C:\Users\Owner\AppData\Local\Temp1.html
[2012/01/04 17:05:03 | 000,000,370 | ---- | M] () -- C:\Windows\tasks\Ad-Aware Update (Weekly).job
[2012/01/02 20:00:00 | 000,000,668 | ---- | M] () -- C:\Windows\tasks\Norton Internet Security - Run Full System Scan - Owner.job
[2012/01/01 21:25:20 | 000,602,238 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2012/01/01 21:25:20 | 000,107,014 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2012/01/01 20:47:59 | 000,005,677 | ---- | M] () -- C:\Users\Owner\AppData\Local\Temp8.html
[2011/12/29 18:22:38 | 000,000,932 | ---- | M] () -- C:\Users\Owner\Application Data\Microsoft\Internet Explorer\Quick Launch\Malwarebytes Anti-Malware.lnk
[2011/12/29 18:22:38 | 000,000,908 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2011/12/28 17:36:34 | 000,005,972 | ---- | M] () -- C:\Users\Owner\AppData\Local\d3d9caps.dat
[2011/12/22 20:10:53 | 000,000,806 | ---- | M] () -- C:\Users\Public\Desktop\CCleaner.lnk
[2011/12/22 11:00:17 | 000,049,423 | ---- | M] () -- C:\Users\Owner\Desktop\agbettyboop8.gif
[2011/12/21 18:21:37 | 000,000,564 | ---- | M] () -- C:\Windows\tasks\PCDoctorBackgroundMonitorTask.job
[2011/12/17 18:21:03 | 000,001,747 | ---- | M] () -- C:\Users\Owner\Application Data\Microsoft\Internet Explorer\Quick Launch\Opera.lnk
[2011/12/17 18:21:03 | 000,001,723 | ---- | M] () -- C:\Users\Public\Desktop\Opera.lnk
[2011/12/17 18:15:38 | 000,000,945 | ---- | M] () -- C:\Users\Owner\Application Data\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk
[2011/12/17 15:57:18 | 000,000,872 | ---- | M] () -- C:\Users\Owner\Application Data\Microsoft\Internet Explorer\Quick Launch\Mozilla Firefox.lnk
[2011/12/17 15:57:15 | 000,000,848 | ---- | M] () -- C:\Users\Public\Desktop\Mozilla Firefox.lnk
[2011/12/14 17:14:52 | 000,284,576 | ---- | M] () -- C:\Windows\System32\FNTCACHE.DAT
[2011/12/14 16:19:24 | 000,000,830 | ---- | M] () -- C:\Users\Owner\Desktop\WhoCrashed.lnk
[2011/12/10 21:43:28 | 003,552,208 | ---- | M] (Piriform Ltd) -- C:\Louise\ccsetup313.exe
[2011/12/10 15:24:06 | 000,020,464 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\mbam.sys
[1 C:\Users\Owner\Desktop\*.tmp files -> C:\Users\Owner\Desktop\*.tmp -> ]

========== Files Created - No Company Name ==========

[2012/01/04 19:37:11 | 000,005,677 | ---- | C] () -- C:\Users\Owner\AppData\Local\Temp5.html
[2012/01/01 20:47:59 | 000,005,677 | ---- | C] () -- C:\Users\Owner\AppData\Local\Temp8.html
[2011/12/29 18:22:38 | 000,000,932 | ---- | C] () -- C:\Users\Owner\Application Data\Microsoft\Internet Explorer\Quick Launch\Malwarebytes Anti-Malware.lnk
[2011/12/29 18:22:38 | 000,000,908 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2011/12/24 11:02:01 | 2137,042,944 | -HS- | C] () -- C:\hiberfil.sys
[2011/12/22 11:00:54 | 000,049,423 | ---- | C] () -- C:\Users\Owner\Desktop\agbettyboop8.gif
[2011/12/17 18:21:03 | 000,001,747 | ---- | C] () -- C:\Users\Owner\Application Data\Microsoft\Internet Explorer\Quick Launch\Opera.lnk
[2011/12/17 18:21:03 | 000,001,735 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Opera.lnk
[2011/12/17 18:21:02 | 000,001,723 | ---- | C] () -- C:\Users\Public\Desktop\Opera.lnk
[2011/12/17 16:10:23 | 000,000,564 | ---- | C] () -- C:\Windows\tasks\PCDoctorBackgroundMonitorTask.job
[2011/12/17 16:10:22 | 000,000,506 | ---- | C] () -- C:\Windows\tasks\SystemToolsDailyTest.job
[2011/12/17 15:57:18 | 000,000,872 | ---- | C] () -- C:\Users\Owner\Application Data\Microsoft\Internet Explorer\Quick Launch\Mozilla Firefox.lnk
[2011/12/17 15:57:15 | 000,000,848 | ---- | C] () -- C:\Users\Public\Desktop\Mozilla Firefox.lnk
[2011/12/17 15:57:14 | 000,000,860 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk
[2011/07/09 09:06:25 | 000,001,955 | ---- | C] () -- C:\Users\Owner\AppData\Local\Temp1.html
[2011/02/27 20:08:01 | 000,000,036 | ---- | C] () -- C:\Users\Owner\AppData\Local\housecall.guid.cache
[2009/12/20 11:44:00 | 000,107,612 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchema.bin
[2009/12/20 11:43:59 | 000,117,248 | ---- | C] () -- C:\Windows\System32\EhStorAuthn.dll
[2009/12/19 08:49:01 | 000,005,972 | ---- | C] () -- C:\Users\Owner\AppData\Local\d3d9caps.dat
[2009/08/03 15:07:42 | 000,403,816 | ---- | C] () -- C:\Windows\System32\OGACheckControl.dll
[2009/08/03 15:07:42 | 000,230,768 | ---- | C] () -- C:\Windows\System32\OGAEXEC.exe
[2009/05/08 10:34:04 | 000,138,402 | ---- | C] () -- C:\Users\Owner\AppData\Roaming\mdbu.bin
[2009/02/28 16:40:08 | 000,000,031 | -H-- | C] () -- C:\Windows\UKCpInfo.sys
[2008/11/30 11:34:13 | 000,000,290 | ---- | C] () -- C:\Windows\wininit.ini
[2008/11/30 11:26:12 | 000,000,000 | ---- | C] () -- C:\Users\Owner\AppData\Roaming\wklnhst.dat
[2008/11/30 11:24:51 | 000,160,951 | ---- | C] () -- C:\Windows\System32\drivers\gtipdsp_.bin
[2008/11/30 11:24:48 | 000,160,963 | ---- | C] () -- C:\Windows\System32\drivers\gtipdsp.bin
[2008/09/04 13:39:25 | 000,000,376 | ---- | C] () -- C:\Windows\ODBC.INI
[2008/08/28 17:38:04 | 000,005,120 | ---- | C] () -- C:\Users\Owner\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2008/08/27 16:58:04 | 000,018,904 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchemaTrivial.bin
[2008/08/20 16:30:15 | 001,953,696 | ---- | C] () -- C:\Windows\System32\igklg400.dll
[2008/08/20 16:30:15 | 001,533,360 | ---- | C] () -- C:\Windows\System32\igklg450.dll
[2008/08/20 16:30:15 | 000,147,456 | ---- | C] () -- C:\Windows\System32\igfxCoIn_v1409.dll
[2008/08/20 16:30:15 | 000,104,636 | ---- | C] () -- C:\Windows\System32\igmedcompkrn.dll
[2008/08/20 16:30:15 | 000,004,608 | ---- | C] () -- C:\Windows\System32\HdmiCoin.dll
[2008/08/20 16:30:12 | 000,016,480 | ---- | C] () -- C:\Windows\System32\rixdicon.dll
[2008/08/20 07:57:00 | 000,054,784 | ---- | C] () -- C:\Windows\System32\bcmwlrmt.dll
[2008/08/20 07:56:59 | 000,024,064 | ---- | C] () -- C:\Windows\System32\WLTRYSVC.EXE
[2008/02/03 23:11:25 | 000,000,000 | ---- | C] () -- C:\Windows\System32\atiicdxx.dat
[2006/11/02 12:57:28 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2006/11/02 12:47:37 | 000,284,576 | ---- | C] () -- C:\Windows\System32\FNTCACHE.DAT
[2006/11/02 12:35:32 | 000,005,632 | ---- | C] () -- C:\Windows\System32\sysprepMCE.dll
[2006/11/02 10:33:01 | 000,602,238 | ---- | C] () -- C:\Windows\System32\perfh009.dat
[2006/11/02 10:33:01 | 000,287,440 | ---- | C] () -- C:\Windows\System32\perfi009.dat
[2006/11/02 10:33:01 | 000,107,014 | ---- | C] () -- C:\Windows\System32\perfc009.dat
[2006/11/02 10:33:01 | 000,030,674 | ---- | C] () -- C:\Windows\System32\perfd009.dat
[2006/11/02 10:25:44 | 000,159,744 | ---- | C] () -- C:\Windows\System32\atitmmxx.dll
[2006/11/02 10:23:21 | 000,215,943 | ---- | C] () -- C:\Windows\System32\dssec.dat
[2006/11/02 08:58:30 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2006/11/02 08:19:00 | 000,000,741 | ---- | C] () -- C:\Windows\System32\NOISE.DAT
[2006/11/02 07:40:29 | 000,013,750 | ---- | C] () -- C:\Windows\System32\pacerprf.ini
[2006/11/02 07:25:31 | 000,673,088 | ---- | C] () -- C:\Windows\System32\mlang.dat
[2003/01/07 14:05:08 | 000,002,695 | ---- | C] () -- C:\Windows\System32\OUTLPERF.INI

Sunny_Saver

========== LOP Check ==========

[2011/03/04 10:50:35 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\coupons
[2011/04/14 09:07:01 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\DriverCure
[2010/03/30 12:30:50 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\Juniper Networks
[2011/06/30 14:35:47 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\Opera
[2011/04/14 09:07:01 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\ParetoLogic
[2011/05/26 19:25:29 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\PCDr
[2011/03/07 10:04:30 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\RoboForm
[2008/11/30 11:26:13 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\Template
[2010/02/27 08:31:31 | 000,000,000 | ---D | M] -- C:\Users\Owner\AppData\Roaming\Tific
[2012/01/04 17:05:03 | 000,000,370 | ---- | M] () -- C:\Windows\Tasks\Ad-Aware Update (Weekly).job
[2011/12/21 18:21:37 | 000,000,564 | ---- | M] () -- C:\Windows\Tasks\PCDoctorBackgroundMonitorTask.job
[2012/01/07 18:59:57 | 000,032,624 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT
[2012/01/08 11:31:22 | 000,000,506 | ---- | M] () -- C:\Windows\Tasks\SystemToolsDailyTest.job

closed

You've also got mse, adaware installed

Sunny_Saver

Hi

Thanks Closed. I've got Microsoft Security Essentials too. Is that the same thing?

I've just done Malware and Avast in safe mode and they came up with no problems.

Thanks.

Sunny_Saver

Here's the Malware log:

Malwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org
Database version: v2012.01.08.02
Windows Vista Service Pack 2 x86 NTFS (Safe Mode)
Internet Explorer 8.0.6001.19170
Owner :: OWNER-PC [administrator]
08/01/2012 13:03:21
mbam-log-2012-01-08 (13-03-21).txt
Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 283500
Time elapsed: 51 minute(s), 31 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)

aliEnRIK

id recommend uninstalling PC PITSTOP
It has a very real chance of removing something it shouldnt (In fact you should restore anything it has removed before uninstalling it if possible)

Main thing of note to me in the log are the java plugins
Im not sure why you have 3 that are the same version, but the main one you want to uninstall is (Java Plug-in 1.6.0_05) because it will be conflicting

closed

Too many av solutions won't help, I suggest uninstalling mse (yes its microsoft security essentials) and adaware.

Sunny_Saver

closed wrote: »

Too many av solutions won't help, I suggest uninstalling mse (yes its microsoft security essentials) and adaware.

Thanks guys.

I've uninstalled MSE and the Java. However, I can't find adaware when I go into Revo Uninstaller. Does it go by any other name please?

Thanks for your help!

closed

Could you post a hijackthis log?

Sunny_Saver

Thanks closed. Here's the Hijack log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 20:51:31, on 08/01/2012
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.19170)
Boot mode: Normal
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\WLTRAY.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\O2 Assistant\bin\sprtcmd.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Siber Systems\AI RoboForm\robotaskbaricon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil11e_ActiveX.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=5080820
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://forums.moneysavingexpert.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=5080820
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RoboForm BHO - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: WOT Helper - {C920E44A-7F78-4E64-BDD7-A57026E7FEB7} - C:\Program Files\WOT\WOT.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SimpleAdblock Class - {FFCB3198-32F3-4E8B-9539-4324694ED664} - C:\Program Files\Common Files\Simple Adblock\SimpleAdblock.dll
O3 - Toolbar: WOT - {71576546-354D-41c9-AAE8-31F2EC22BF0D} - C:\Program Files\WOT\WOT.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O3 - Toolbar: &RoboForm Toolbar - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [GSISETUP] E:\setup.exe
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [O2DA] "C:\Program Files\O2 Assistant\bin\sprtcmd.exe" /P O2DA
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O8 - Extra context menu item: Customize Menu - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
O8 - Extra context menu item: Save Forms - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Show RoboForm Toolbar - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra button: Show Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra 'Tools' menuitem: Show RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/betapit/PCPitStop.CAB
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - C:\Program Files\WOT\WOT.dll
O20 - AppInit_DLLs: AVGRSSTX.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - Unknown owner - C:\Program Files\Dell Support Center\bin\sprtsvc.exe (file missing)
O23 - Service: SupportSoft Sprocket Service (O2DA) (sprtsvc_O2DA) - SupportSoft, Inc. - C:\Program Files\O2 Assistant\bin\sprtsvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe
O23 - Service: SupportSoft Repair Service (O2DA) (tgsrvc_O2DA) - SupportSoft, Inc. - C:\Program Files\O2 Assistant\bin\tgsrvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
--
End of file - 8944 bytes