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The never ending saga that is Vodafone My Account
ShaunInLeeds
Posts: 44 Forumite
in Mobiles
which never works...........
They are happy to let you know your bill is ready to view online but the site never works!
They are happy to let you know your bill is ready to view online but the site never works!
0
Comments
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I must say, despite the many, many issues I have with Vodafone, the website has always worked fine for me. What sort of issues are you having? My girlfriend had never managed to access her "My Vodafone", but phoned CS and asked for her "My Vodafone" account to be deleted then set it up again and it's been fine ever since.0
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ShaunInLeeds wrote: »which never works...........
They are happy to let you know your bill is ready to view online but the site never works!
Possbily for you but always worked for me. Not a lot of help I know but the system can work it's not fully borked..0 -
Hi ShaunInLeeds,
I am sorry to hear you are having some problems with My Account. What issues are you having?
If you want to email me personally to help, you can do so via the address here with WRT135 FAO Heidi in the subject. Please also include a link to your post when emailing.
I will be happy to get you back up and running so you can manage your account.
Best wishes,
Heidi
Web Relations Team
Vodafone UK“Official Company Representative
I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
I'm having exactly the same problems, unable to access Vodafone online bills due to vodafone experiencing problems due to high number of registrations, Vodafone know this is a problem for many of its customers (you just need to google it) and yet they haven't sorted the problem out.
I need to access my online bill. I have emailed them as yet no response.
merlot1230 -
I have had the same problem, especially over the last few nights.
Guess its a technical issue.Living off £450 per month is easy...! If you aren't single! :j0 -
Hi merlot123 and lordra,
Have you emailed me personally?
If not, please get in touch as I will be more than happy to help resolve this.
Many thanks,
Heidi
Web Relations Team
Vodafone UK“Official Company Representative
I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0
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