Savastore.com Closed for business?

salthegal

Hi guys, hope this is the appropriate forum.

Anybody know whats happened to savastore.com?

I recently bought a product which has to go back as its faulty but to my horror it looks like they are having finacial trouble and have ceased trading!:eek:

https://www.savastore.com

Dear Savastore Customer,

At 3.30pm, February 7th 2007, Globally Ltd purchased the business of Watford Electronics Ltd.

As a result of this purchase, Savastore.com is temporarily closed for business. The site will reopen as soon as possible following a full review of both business and technological processes.

It is Globally Ltd’s intention to invest heavily in the underlying technology behind Savastore.com, and to provide a platform that will enable it to resume and expand upon Watford Electronics’ existing business.

Wherever possible Globally Ltd will assist and support all existing Savastore.com customers whose goods are not already covered by a manufacturer’s warranty.

Globally Ltd will endeavour to fulfil all unshipped Savastore.com orders. In line with Watford Electronics’ existing policy, Globally Ltd will not charge Savastore.com customers until orders have been despatched.

Globally Ltd would like to apologise for any inconvenience caused by the temporary closure of Savastore.com.

Yours sincerely,

Globally Ltd

Information relating to warranty and returns procedures for existing Savastore.com customers whose products are not covered by a manufacturer’s warranty will be provided within the next 48 hours.

Obviously Im quite worried as I need to send back the faulty product and have no clue how to get hold of them.

Sal:(

Chippy_Minton

See Google's cache of Savastore contact page.

Really need someone to take a screen shot before the cache gets updated and the information is lost.

Edit: screen shot - see post 5

albertross_2

http://lifestyle.hexus.net/content/item.php?item=7782

http://www.pcpro.co.uk/news/104044/mystery-surrounds-watford-electronics-buy-out.html

gaming_guy

Chippy_Minton wrote:

Really need someone to take a screen shot before the cache gets updated and the information is lost.

i have a screenshot, but imageshack wont let me upload it otherwise i would post the screenshot here

Chippy_Minton

nej

It has been sold. Existing orders will be honoured, don't know about returns though. More info here:

http://www.channelregister.co.uk/2007/02/08/watford_sold/

salthegal

oh dear, thanks for the help guys. i wonder if i can get the money back for the faulty item through my bank? paid via visa debit.


sorru scrap that i paid with my mastercard.

colin79666

Might be worth contacting Mastercard - at least then they can put a note on the file so it will make things easier is you have to claim it back from your cc.

inmypocketnottheirs

If your purchase was over £100 then you are covered by your credit card. Call them and ask them to do a chargeback.

colin79666

Seems Savastore have gone bust so your best bet might be to claim it through your cc - mastercard can then take up the matter with the administrators

thomasbentley_2

good riddance,
the customer service department was never open for business at all!!
tb