Bensons Beds & Sealy

Eenymeeny

Thanks for the update Dave. Looks like Bensons have come through. Hope that there's a happy ending

Dave_J_3

hey guys, another update.

Was told by store that my bed would be delivered on Monday (yesterday). Anyhow after no contact from delivery depo I called to check what time slot (am/pm) I'd been given only to be told my delivery was on hold. Called store to be told defo monday. Called depo back to be told there had been a problem with a transfer of funds from the old invoice for incorrect bed to new invoice for correct/new bed. They then told me there would be no chance of a monday delivery as the vans were full :mad: so the next available date was Friday 3rd!!!!

so its not going very well. The store staff still remain polite however there are obvious communication problems between them and a couple of the staff kept passing the blame to each other which I did not find very constructive.
So fingers crossed for friday as Im currently sleeping in my terrible spare bed as Im too lazy to build my old one back up again

FNUSNU

I'm currently battling Bensons to get a refund on the Sealy Sydney so I can buy another bed. I've been having sagging problems and found this after some research:

http://www.reviewcentre.com/reviews13622.html#Reviews

Seems to be an inherent fault that Bensons don't want to admit to.

1.2 out of 5, most people complaining about the same sagging problem.